Account Executive – Strategic Retail, UK&I, Nordics

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for an extraordinarily talented, high-performing Account Executive to join our EMEA sales team. This role is designed for a unique, new-business hunter who craves a challenge, thrives outside their comfort zone, and possesses the strategic rigor to manage a high-value retail territory across the UK. As an Account Executive for Strategic Retail, you will build a pipeline and drive the sales cycle from start to finish. If you are a consultative storyteller who can navigate complex enterprise organizations, build consensus, and defend a high-ROI solution to C-level executives, we want to hear from you.

Key Responsibilities

• Orchestrate the Territory Ecosystem: Act as the strategic leader of your territory. Conduct account planning, territory management, and continuous pipeline generation, while rallying internal cross-functional resources to maximize coverage and close deals.
• End-to-End Deal Architecture: Manage the entire lifecycle of high-value enterprise SaaS deals—from initial prospecting and precise qualification to sophisticated contract negotiation and closure.
• Strategic Opportunity Mapping: Move beyond standard discovery to conduct deep-dive analyses into a retailer's business model. Reveal latent pain points and align Bazaarvoice’s high-ROI solutions with their business objectives.
• Value Defense & Executive Presence: Partner with a prospect’s marketing, merchandising, and technology staff. Confidently demonstrate and defend the ROI of our platform, successfully building consensus from Marketing Managers up to CMO, CTO, and Procurement levels.
• High-Velocity Discipline & Forecasting: Drive urgency throughout the sales funnel, handle objections with resilience, and maintain a high volume of outbound activity. Deliver exceptional qualification and accurate forecasting over a two-quarter period.
• Thought Leadership: Stay ahead of e-commerce industry trends, competitor movements, and shifts in consumer behavior to provide proactive strategic guidance.

What You'll Bring

• Proven Track Record: 3 year experience in a customer-facing, new-business SaaS hunter role, with a proven history of managing high-value portfolios and consistently exceeding quotas.
• Retail & Digital Savvy: Strong knowledge of and experience selling into large, complex retail organizations.
• Strategic & Financial Acumen: Expert in value-selling innovative software in a fast-changing space. Ability to articulate complex ROI models and use data-driven storytelling to win complex 'consensus' buys.
• Collaborative Leadership: Demonstrated ability to lead internal support teams, articulate a clear account strategy, and secure the internal resources needed to win.
• The Bazaarvoice DNA: A high level of enthusiasm, coachability, and an unwavering work ethic. You are comfortable hearing 'no,' shaking it off, and pivoting your strategy to find the 'yes.'
• Right to Work: Eligibility to work in the UK without restrictions.

Desirable Criteria

• Industry Background: 3 years of experience selling e-commerce, MarTech, or digital marketing technology, with established relationships up to the CMO level.
• Brand Experience: Experience selling to large consumer brands in addition to major retailers.
• Global Mindset: Additional European language skills are a strong plus.

Key Performance Indicators (KPIs)

• Net New Revenue: Driving net new business within the Retail segment.
• Pipeline Velocity & Accuracy: Consistently generating pipeline and moving opportunities through the funnel with speed and precise forecasting.
• Cross-Functional Leadership: Successfully leveraging and orchestrating your internal support resources to maximize territory efficiency and deal sizes.

Why join Bazaarvoice?

• Customer is key: We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset.
• Transparency & Integrity Builds Trust: We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
• Passionate Pursuit of Performance: Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission.
• Innovation over Imitation: We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.
• Stronger Together: We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.

Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices.

Commitment to diversity and inclusion: Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.