Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage scheduling software to allocate jobs and support patients and technicians.
- Company: Baywater Healthcare enhances lives through compassionate home healthcare services.
- Benefits: Enjoy 23 days annual leave, health cash plans, and a cycle to work scheme.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Friendly, communicative individuals with good time management and adaptability.
- Other info: Join a diverse team committed to inclusion and personal growth.
Baywater healthcare has an exciting new opportunity for a Scheduler (Weekends) (Part Time), based in Crewe who is a friendly and communicative individual and enjoys helping their community to join our amazing and supportive team!
Join us and be part of the change, making a difference in thousands of people’s lives
Our mission is to enhance lives every day. Home healthcare is one of the most rewarding places for people to work. Our aim is to reassure and support both patients and their families, we strive to be a fundamental part of maintaining their everyday normality. Our teams are the driving force behind our ongoing development of this ethos, and your voice matters. We understand how personal at-home healthcare can be, which is why community and empathy are at the heart of what we do. If you’re looking for a role where you can both develop your individual skills and build a bond with those within the community, then this could be the opportunity for you!
About the Role:
You will be joining the very heart of Baywater in our 897 team. Using scheduling software, the scheduler will be managing the day to day balancing and allocation of jobs as required. Assigning critical jobs quickly to achieve strict service level agreements and following them through to completion. Responsible for ensuring all mandatory work for the following day is imported and distributed nationally into a schedule, that technicians can deliver efficiently using scheduling software and ensuring KPI targets are achieved. Each day is different so you’ll need to be adaptable and flexible but because of this you will truly be appreciated by your customers, patients, and team.
What You Will Be Doing:
Provide empathetic and professional support to service patients, families, and clinical leads.
· Assign critical jobs to field technicians efficiently using scheduling software and following them through to completion in line with SLA.
· Technician availability is managed through regular communication with Regional Team Managers.
· Ensure all mandatory jobs are assigned and allocated to technicians on that day through periodic checks
· Quality checks to ensure that our scheduling software matches our front-end system
· Monitor a dedicated inbox to action operational requests
· Support an inbound technician helpline, resolving queries as required
· Problem solving and decision making in a fast-paced environment across a wide range of subjects.
· Resilient to changes in process as required to improve accuracy and efficiency in business practices.
· Ensure all mandatory and KPI work is imported and distributed efficiently into a schedule rationally using scheduling software and periodic checks.
About You:
We know that sometimes people can be put off applying for a job if they don’t tick every box. If you’re a kind, friendly, and communicative individual who likes helping people and are excited about working for us, then please apply.
Ability to work on own initiative with good time management skills
Proactive approach to following process
Excellent communication skills
Calm and confident manner
Excellent listening skills
Flexibility and ability to adapt to deadlines and meet Key Performance Indicators (KPIs)
What You Will Receive:
Annual leave starting at 23 days, rising to 25 days within 2 years with service year (with further increases every 5 years)
Life Insurance cover
Company Pension Scheme
Health and Wellbeing (which includes the access to our wellbeing app that helps boost your physical and mental health)
Fully funded health cash plan for preventative medical treatment including dental, optical, physiotherapy, diagnostic treatment and 24/7 access to GP services
Employee Assistance Programme – which supports you and your family with individual specialist advice
Access to our online benefits platform Pluxee (which includes offers on holidays and travel money)
Cycle to work scheme
Access to Blue Light card – unique only to healthcare workers!
And many more!
Diversity & Inclusion
At Baywater Healthcare, we believe that our diversity is our strength, and inclusion is our commitment. We understand that a diverse and inclusive workplace is not only the right thing to do but also essential for our success in enhancing lives. We are committed to fostering a culture that respects and values the unique perspectives, backgrounds, and talents of every individual.
We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and cultural background. We recognize that diversity sparks innovation, encourages creativity, and drives excellence. Our dedication to inclusion means that every employee, customer, and partner is treated with respect and dignity, ensuring they have a sense of belonging and equal opportunity to thrive.
About us
Our goal:
Our goal is not just to develop better products and services though – it’s about improving the quality of people’s lives. Baywater Healthcare employs just over 400 people in the UK and has its headquarters in Cheshire. The office is home to a 24-hour call centre, as well as administrative support for all oxygen, ventilation, nebuliser, sleep and telehealth therapy services.
Our promise:
Our objective is to support patients in their therapy and encourage long-term compliance. Therefore, as well as equipment and consumables designed for patient comfort; 24/7 support; and equipment servicing and maintenance at home, we also offer advice and support from specialist Clinical Advisers. Alongside this focus on providing the best possible support and equipment for patients, our aim is also to relieve the administrative burden on clinicians, allowing them more time to focus on patient care.
#J-18808-Ljbffr
Scheduler (Weekends) employer: Baywater Healthcare
Contact Detail:
Baywater Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler (Weekends)
✨Tip Number 1
Familiarise yourself with scheduling software commonly used in healthcare settings. Understanding how these systems work will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your communication skills by engaging with current employees or professionals in the field. Networking can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare for situational questions by thinking of examples where you've had to adapt quickly or solve problems under pressure. This role requires flexibility, so demonstrating your ability to handle change will set you apart.
✨Tip Number 4
Research Baywater Healthcare's mission and values thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and commitment to enhancing lives.
We think you need these skills to ace Scheduler (Weekends)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Scheduler at Baywater Healthcare. Highlight your ability to manage scheduling software and your experience in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, adaptability, and any relevant experience in healthcare or scheduling roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping the community and your understanding of the importance of empathy in healthcare. Mention specific examples of how you've demonstrated these qualities in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional.
How to prepare for a job interview at Baywater Healthcare
✨Show Your Empathy
Since the role involves providing support to patients and families, it's crucial to demonstrate your empathetic nature during the interview. Share examples of how you've helped others in the past, highlighting your ability to connect with people on a personal level.
✨Familiarise Yourself with Scheduling Software
As a Scheduler, you'll be using specific software to manage jobs. Before the interview, take some time to research common scheduling tools and be prepared to discuss any relevant experience you have with similar systems. This will show your proactive approach and readiness for the role.
✨Highlight Your Problem-Solving Skills
The job requires quick decision-making in a fast-paced environment. Prepare to discuss situations where you've successfully resolved issues or adapted to changes. This will demonstrate your resilience and ability to think on your feet, which is essential for this position.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and confidently during the interview. You might want to prepare answers to common questions and ensure you can convey your ideas effectively, as this will reflect your suitability for the position.
