At a Glance
- Tasks: Assist in running the shop, serving customers, and leading the team.
- Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of tradition.
- Benefits: Enjoy up to 50% off products, free meals on shift, and great career growth opportunities.
- Why this job: Be part of a supportive team that values respect, integrity, and customer joy.
- Qualifications: Supervisory experience in food retail and strong communication skills are preferred.
- Other info: Flexible shifts available; must be open to working weekends.
Job Description
Retail Senior Sales Assistant – Ballingry
Purpose – To work alongside the Shop Manager and Assistant Manager as part of the management team. Running the shop in their absence whilst promoting the company values. Giving moments of joy to our customers.
YOU will be given various shifts – which will change week to week and will include weekends (when rostered on), between 5 am and 4:30 pm – any 5 days from 7.
24 hours per week (although additional hours may be available).
£12.69 per hour plus an excellent benefits package (see below).
Who WE are:
Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.
We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.
What will YOU do:
* Prepare and serve customers with our award winning range of bakery products.
* Set up and maintain counter and window displays.
* Resolving customer queries and complaints.
* Leading by example and living our values every day (Customer Focus, Respect, Continuous Improvement & Sustainability)
* Prioritising tasks and delegating duties to team members.
* Encouraging positive workplace behaviours including attitude, integrity, appearance and punctuality.
* Delivering and encouraging a consistent and excellent customer experience.
* Maintaining high standards including shop appearance and both the quality and availability of products.
* Key holder with responsibility for opening and closing the shop.
* Adhering to and promoting compliance with company policies and legislation. This includes health & safety and food safety.
* Holding return to work meetings and documented discussions.
* Managing cash in line with company guidelines.
* Computer related tasks, such as data entry and recording figures.
About YOU:
* Supervisory experience ideally in a food retail environment.
* Excellent communication and people skills with the ability to build positive relationships with customers and colleagues alike.
* Open, honest & approachable nature, with an ability to listen and empathise with colleagues and maintain confidentiality.
* Flexible to work various shifts across the shop opening hours.
* Basic computer and numeracy skills
What’s in it for YOU:
* Generous colleague discount scheme, offering up to 50% off products sold in our shops.
* Free colleague meal when on shift.
* Excellent career prospects – we love to promote from within.
* A full list of benefits can be found on our website.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Retail Senior Sales Assistant employer: Bayne's
Contact Detail:
Bayne's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Senior Sales Assistant
✨Tip Number 1
Familiarise yourself with Bayne's values and mission. Understanding their commitment to customer focus, respect, and sustainability will help you demonstrate how you align with their culture during the interview.
✨Tip Number 2
Prepare examples from your previous experience that showcase your supervisory skills in a retail environment. Highlight situations where you successfully resolved customer complaints or led a team to improve service quality.
✨Tip Number 3
Be ready to discuss your flexibility regarding shifts. Since the role requires working various hours, showing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research common bakery products and trends in the food retail industry. Being knowledgeable about what Bayne's offers can help you engage in meaningful conversations during your interview.
We think you need these skills to ace Retail Senior Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Senior Sales Assistant position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, particularly in food retail. Highlight your communication skills and any achievements that demonstrate your ability to lead and provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you embody the company's values, such as customer focus and continuous improvement, and explain why you would be a great fit for the team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Bayne's
✨Showcase Your Supervisory Skills
As a Retail Senior Sales Assistant, you'll be expected to lead by example. Be prepared to discuss your previous supervisory experience and how you've successfully managed teams in the past. Highlight specific instances where you resolved conflicts or improved team performance.
✨Demonstrate Customer Focus
Customer service is at the heart of this role. Share examples of how you've gone above and beyond for customers in previous positions. Emphasise your ability to handle complaints and queries effectively, showcasing your problem-solving skills.
✨Understand Company Values
Bayne’s the Family Bakers has strong values centred around customer focus, respect, continuous improvement, and sustainability. Familiarise yourself with these values and think about how you can embody them in your role. Be ready to discuss how you would promote these values within the team.
✨Prepare for Flexibility
The job requires flexibility with shifts, including weekends. Be honest about your availability and willingness to adapt to changing schedules. This shows your commitment to the role and your understanding of the retail environment.