Retail Sales Assistant
Retail Sales Assistant

Retail Sales Assistant

Kirkintilloch Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers with delicious bakery products and maintain shop displays.
  • Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of tradition.
  • Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
  • Why this job: Be part of a supportive team that values respect, customer focus, and sustainability.
  • Qualifications: Previous food retail experience is a plus; great communication and a positive attitude are essential.
  • Other info: Flexible shifts available; must be able to work weekends and early mornings.

This is a 3 month fixed term contract with possibility to go permanent. You will be given various shifts - which will change week to week and will include weekends (when rostered on), between 5:30 am and 4 pm - any 4 days from 7. 16 hours per week (although additional hours may be available). Up to £12.42 per hour plus an excellent benefits package.

Who we are: Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

What your key responsibilities are:

  • Prepare and serve customers with a range of hot and cold bakery and food to go products.
  • Set up and maintain counter and window displays in line with our guidelines.
  • Deal with customer pre-orders and process payment and paperwork accordingly.
  • Take payment for goods using electronic tills and processing by cash and card.
  • Stock shelves with products.
  • Answer queries from customers.
  • Give advice and guidance on products to customers.
  • Report discrepancies and problems to the management team.
  • Cleaning of shop & facilities.

Ideally you will have:

  • Previous food retailing experience / Food to Go.
  • Great communication skills.
  • A positive attitude, we’ll need you to be resilient.
  • Cash handling experience / working touch screen tills (don’t worry, we’ll teach you).
  • You will be required to be flexible with your hours, you will need to be available to work between 5:30am and 4pm, Monday to Sunday any 4 days from 7. Please only apply if you can commit to this.

Benefits:

  • Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
  • A complimentary filled roll and hot drink to have during your break when working.
  • Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
  • A full list of benefits can be found on our Bayne’s website.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.

Please note an under 18 rate of £10.54 may apply.

Retail Sales Assistant employer: Bayne's

At Bayne's the Family Bakers, we pride ourselves on being an exceptional employer, offering a supportive work culture that values each team member's contributions. Located in Kirkintilloch, our Retail Sales Assistants enjoy flexible shifts, competitive pay of up to £12.42 per hour, and a generous benefits package including discounts on products and retail expenses. We are committed to your growth and development, ensuring that you feel empowered and respected as part of our family-oriented team.
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Contact Detail:

Bayne's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Familiarise yourself with Bayne's the Family Bakers and their values. Understanding their commitment to customer focus, respect, continuous improvement, and sustainability will help you align your responses during any interviews or conversations.

✨Tip Number 2

Be prepared to discuss your previous experience in food retailing or customer service. Think of specific examples where you've demonstrated great communication skills or handled cash transactions effectively, as these are key aspects of the role.

✨Tip Number 3

Show your flexibility regarding working hours. Since the shifts can vary and include weekends, emphasising your willingness to adapt to different schedules will make you a more attractive candidate.

✨Tip Number 4

Prepare some questions about the role and the company culture to ask during your interview. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

We think you need these skills to ace Retail Sales Assistant

Customer Service Skills
Communication Skills
Cash Handling Experience
Flexibility in Working Hours
Attention to Detail
Teamwork
Problem-Solving Skills
Food Safety Knowledge
Sales Skills
Time Management
Positive Attitude
Ability to Work Under Pressure
Basic IT Skills for Electronic Tills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in food retailing or customer service. Emphasise any previous roles where you handled cash or worked with electronic tills, as this is crucial for the Retail Sales Assistant position.

Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of Bayne’s values, such as Customer Focus and Continuous Improvement. Share specific examples of how you've demonstrated these values in past roles to show you're a great fit for their team.

Show Flexibility: In your application, clearly state your availability to work the required shifts, including weekends and early mornings. This will demonstrate your commitment to the role and willingness to adapt to their scheduling needs.

Highlight Communication Skills: Since great communication skills are essential for this role, provide examples in your application of how you've effectively interacted with customers in previous jobs. This could include resolving queries or providing product advice.

How to prepare for a job interview at Bayne's

✨Show Your Customer Service Skills

As a Retail Sales Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and any experience you have in food retailing.

✨Demonstrate Flexibility

This role requires flexibility with working hours. During the interview, express your willingness to work various shifts, including weekends. Mention any previous experiences where you adapted to changing schedules.

✨Familiarise Yourself with the Company Values

Bayne's the Family Bakers values Customer Focus, Respect, Continuous Improvement, and Sustainability. Research these values and think about how you can embody them in your role. Be ready to discuss how you align with these principles during the interview.

✨Prepare for Practical Scenarios

You may be asked to handle a mock customer interaction or demonstrate how you would set up a display. Practice these scenarios beforehand so you can showcase your skills and confidence in a practical setting.

Retail Sales Assistant
Bayne's
B
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