At a Glance
- Tasks: Lead a team to deliver excellent customer service and maintain shop standards.
- Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of history.
- Benefits: Enjoy bonuses, pension, and up to 50% off products, plus free food during breaks.
- Other info: Flexible shifts with opportunities for career advancement in a vibrant environment.
- Why this job: Be part of a supportive team that values your contributions and fosters growth.
- Qualifications: Previous retail supervisory experience, especially in food, is preferred.
The predicted salary is between 18900 - 23100 £ per year.
- Assistant Shop Manager, 152 High Street, Prestonpans, EH32 9AX
- 39 hours per week
(although additional hours may be available).
As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5am and 4:30pm - any 5 days from 7.
Who we are.
Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.
We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.
Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
What your key responsibilities are as Assistant Shop Manager
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining "hands-on" serving, bake off, making filled rolls, hot drinks etc.
Key skills and experiences required of our Assistant Shop Manager
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic
- Experience of delivering on KPI`s and profitability.
- Experience of managing stock.
Benefits of becoming our Assistant Shop Manager
- Bonus and Pension.
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.
For a full list of benefits please go to Bayne's website.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues.
That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered.
We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Retail Assistant Shop Manager in Prestonpans employer: Bayne's
Bayne's the Family Bakers is an exceptional employer, offering a supportive and inclusive work culture that values every team member. With over 70 years of serving local communities, employees enjoy generous benefits such as a substantial colleague discount, free meals during shifts, and excellent career advancement opportunities, all while working in a vibrant environment that prioritises customer satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Shop Manager in Prestonpans
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bayne's, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bayne's!
We think you need these skills to ace Retail Assistant Shop Manager in Prestonpans
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bayne's, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bayne's and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bayne's that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bayne's
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
