At a Glance
- Tasks: Lead a team, manage schedules, and ensure top-notch customer service in a busy bakery shop.
- Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of tradition.
- Benefits: Enjoy up to 50% off products, quarterly bonuses, and free meals during shifts.
- Other info: This role requires weekend shifts and offers opportunities for additional hours.
- Why this job: Be part of a supportive team that values your ideas and promotes joy in every customer interaction.
- Qualifications: Previous retail supervisory experience, especially in food, and a flexible schedule are essential.
To be considered for this position you will have experience in a management or supervisory role within a retail or a customer facing environment.
You will be given various shifts - which will change week to week and will include weekends (when rostered on) between 530am and 5pm - any 5 days from 7.
39 hours per week (although additional hours may be available).
£13.92 per hour plus an excellent benefits package (see below)
Who we are.
Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.
We use traditional baking methods to produce the finest, freshest mouthwatering products which we only sell in our own Bakery Shops.
Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
What your key responsibilities are:
- Lead strongly to maintain high standards of behaviour and customer and colleague interactions.
- Take responsibility for the scheduling of colleagues for efficient Shop trading.
- Conduct relevant reviews on all new employees within 12-week probation period and appropriate reviews as required in your Shop.
- Ensure that all staff are fully aware and deliver on their legal responsibilities.
- Take responsibility for health & safety of colleagues according to company policy and legislation.
- Maintain excellent standards in Shop property, equipment, fixtures, and fittings. Report any issues or defects.
- Ensure that company cash and security regulations are followed.
- Ensure that all legal requirements are followed.
- Ensure only quality product is displayed.
- Maintain stock rotation procedures.
- Keep Area Manager updated promptly on any business developments.
- Encourage all colleagues to voice and forward ideas to better our business.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands‑on” serving, bake off, making filled rolls, hot drinks etc.
What your key skills and experiences are:
- Previous retail experience in a supervisory role, particularly within the food to go industry.
- Confident and enthusiastic.
- Experience of delivering on KPI`s and profitability.
- Experience of managing stock.
We require you to be flexible with your hours; you will need to be available to work between Monday to Sunday any 5 days from 7.
Benefits:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- Managers bonuses paid quarterly, (subject to achieving KPI’s).
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
For a full list of benefits please see Bayne's website.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Shop Manager in Dundee employer: Bayne's The Family Bakers
Bayne’s the Family Bakers is an exceptional employer located in the heart of Dundee, offering a vibrant work culture that prioritises respect, customer focus, and continuous improvement. With over 70 years of community service, we provide our Shop Managers with competitive pay, flexible hours, and a generous benefits package, including substantial discounts and quarterly bonuses, all while fostering an inclusive environment that empowers personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Dundee
✨Tip Number 1
Familiarise yourself with Bayne's values of Customer Focus, Respect, Continuous Improvement, and Sustainability. During your interview, demonstrate how your previous experiences align with these values, as they are crucial to the company culture.
✨Tip Number 2
Prepare to discuss specific examples from your past roles where you successfully managed a team in a fast-paced environment. Highlight your ability to maintain high standards and deliver excellent customer service, as this is key for the Shop Manager position.
✨Tip Number 3
Show your flexibility and willingness to work varied shifts, including weekends. Be ready to explain how you can manage your time effectively to meet the demands of the role, as this will be an important factor in your application.
✨Tip Number 4
Research the local community and understand what makes Bayne's unique in Dundee. Being able to speak about the local market and how you can contribute to the shop's success will set you apart from other candidates.
We think you need these skills to ace Shop Manager in Dundee
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in management or supervisory roles, especially within retail or customer-facing environments. Use specific examples to demonstrate your leadership skills and ability to manage a team.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role at Bayne’s the Family Bakers. Mention your understanding of their values, such as Customer Focus and Continuous Improvement, and how you embody these in your work.
Showcase Relevant Skills:In your application, emphasise your experience with KPIs, stock management, and health & safety regulations. Provide concrete examples of how you've successfully managed these aspects in previous roles.
Be Clear About Availability:Since the role requires flexibility with hours, clearly state your availability in your application. Confirm that you can commit to working any 5 days from 7, including weekends, to align with the company's scheduling needs.
How to prepare for a job interview at Bayne's The Family Bakers
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experience where you successfully led a team, resolved conflicts, or improved team performance. This will show that you can maintain high standards and motivate your colleagues.
✨Understand the Company Values
Familiarise yourself with Bayne’s values of Customer Focus, Respect, Continuous Improvement, and Sustainability. Be ready to discuss how these values resonate with you and how you can embody them in your role. This will highlight your alignment with the company's culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've had to manage stock, handle customer complaints, or ensure health and safety compliance. Practising these responses will help you feel more confident during the interview.
✨Demonstrate Flexibility and Commitment
Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to work varied hours, including weekends. Showing that you understand and are committed to this aspect of the job will make a positive impression.
