At a Glance
- Tasks: Lead the team, serve delicious bakery products, and create joyful customer experiences.
- Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of history.
- Benefits: Enjoy up to 50% off products, free meals on shift, and great career growth opportunities.
- Other info: Flexible shifts available, with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a supportive team that values your contributions and promotes from within.
- Qualifications: Supervisory experience in food retail and excellent communication skills are a must.
The predicted salary is between 12 - 13 £ per hour.
Senior Sales Assistant – 78 Cardenden Road, Cardenden, KY5 0PD (Training will be carried out in Bowhill shop -193 Station Road, Cardenden, KY5 0BN. Ad-hoc working in neighbouring shop may be required).
Purpose – To work alongside the Shop Manager and Assistant Manager as part of the management team. Running the shop in their absence whilst promoting the company values. Giving moments of joy to our customers.
YOU will be given various shifts – which will change week to week and will include weekends (when rostered on), between 4:30 am and 4:30 pm – any 5 days from 7. This role includes aspects of lone working in the afternoons. 20 hours per week (although additional hours may be available). £12.57 per hour plus an excellent benefits package.
Who WE are: Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.
What will YOU do:
- Prepare and serve customers with our award winning range of bakery products.
- Set up and maintain counter and window displays.
- Resolving customer queries and complaints.
- Leading by example and living our values every day (Customer Focus, Respect, Continuous Improvement & Sustainability).
- Prioritising tasks and delegating duties to team members.
- Encouraging positive workplace behaviours including attitude, integrity, appearance and punctuality.
- Delivering and encouraging a consistent and excellent customer experience.
- Maintaining high standards including shop appearance and both the quality and availability of products.
- Key holder with responsibility for opening and closing the shop.
- Adhering to and promoting compliance with company policies and legislation, including health & safety and food safety.
- Holding return to work meetings and documented discussions.
- Managing cash in line with company guidelines.
- Computer related tasks, such as data entry and recording figures.
About YOU:
- Supervisory experience ideally in a food retail environment.
- Excellent communication and people skills with the ability to build positive relationships with customers and colleagues alike.
- Open, honest & approachable nature, with an ability to listen and empathise with colleagues and maintain confidentiality.
- Flexible to work various shifts across the shop opening hours.
- Basic computer and numeracy skills.
What’s in it for YOU:
- Generous colleague discount scheme, offering up to 50% off products sold in our shops.
- Free colleague meal when on shift.
- Excellent career prospects – we love to promote from within.
- A full list of benefits can be found on our website.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That’s why we’re dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Retail Senior Sales Assistant employer: Bayne's The Family Bakers
Bayne's the Family Bakers is an exceptional employer that values its team members, offering a supportive work culture and flexible hours to accommodate personal commitments. Employees enjoy competitive pay, an excellent benefits package including discounts and complimentary meals, and opportunities for growth within a family-oriented environment in the heart of Cupar. Join us to be part of a dedicated team that takes pride in delivering quality bakery products while fostering a positive and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, dive into Bayne’s values and history. Show us you’re not just another candidate but someone who genuinely cares about our community and what we stand for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Senior Sales Assistant role.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look sharp and professional. First impressions matter, and we want to see that you take pride in your appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re enthusiastic about the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Retail Senior Sales Assistant
Some tips for your application 🫡
Show Your Passion for Baking:When you're writing your application, let us know why you love baking and working in a retail environment. Share any experiences that highlight your enthusiasm for our products and how you can bring joy to our customers.
Highlight Your Supervisory Skills:Since this role involves leading a team, make sure to showcase your supervisory experience. Talk about times you've successfully managed a team or resolved conflicts, as this will show us you're ready to step up when needed.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see how you fit the role. Remember, we appreciate good communication skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Bayne's The Family Bakers
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Bayne’s values: Customer Focus, Respect, Continuous Improvement, and Sustainability. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company culture.
✨Showcase Your Supervisory Skills
As a Senior Sales Assistant, you'll be expected to lead by example. Prepare to discuss your previous supervisory experience in detail. Highlight specific situations where you successfully managed a team, resolved conflicts, or improved workplace behaviours, as this will illustrate your capability to handle the responsibilities of the role.
✨Prepare for Customer Scenarios
Expect questions about customer service scenarios, especially since the role involves resolving queries and complaints. Think of a few challenging customer interactions you've had in the past and how you handled them. This will demonstrate your problem-solving skills and ability to maintain a positive customer experience.
✨Flexibility is Key
Given the varied shifts and lone working aspects of the job, be ready to discuss your flexibility regarding working hours. Share any experiences where you adapted to changing schedules or took on additional responsibilities, as this will show your willingness to meet the demands of the role.
