At a Glance
- Tasks: Lead and manage multiple retail shops, ensuring high standards and excellent customer service.
- Company: Bayne’s the Family Bakers, a community-focused bakery with over 70 years of tradition.
- Benefits: Enjoy up to 50% off products, quarterly bonuses, and a complimentary meal during shifts.
- Other info: Flexible hours required; great opportunity for career growth in a supportive workplace.
- Why this job: Join a passionate team and make a real impact in a fast-paced, rewarding environment.
- Qualifications: Previous retail management experience, especially in food service, and strong leadership skills.
The predicted salary is between 33624 - 33624 £ per year.
To be considered for this position you will have experience in a management role within a retail or a customer facing environment. You will be given various shifts - which will change week to week and will include weekends (when rostered on) between 4:30 am and 4:30 pm - any 5 days from 7. 39 hours per week (although additional hours may be available).
Who we are. Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
What your key responsibilities are:
- Lead strongly to maintain high standards of behaviour and customer and colleague interactions.
- Take responsibility for the scheduling of colleagues for efficient Shop trading.
- Conduct relevant reviews on all new employees within 12-week probation period and appropriate reviews as required in your Shop.
- Ensure that all staff are fully aware and deliver on their legal responsibilities.
- Take responsibility for health & safety of colleagues according to company policy and legislation.
- Maintain excellent standards in Shop property, equipment, fixtures, and fittings.
- Report any issues or defects.
- Ensure that company cash and security regulations are followed.
- Ensure that all legal requirements are followed.
- Ensure only quality product is displayed.
- Maintain stock rotation procedures.
- Keep Area Manager updated promptly on any business developments.
- Encourage all colleagues to voice and forward ideas to better our business.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands‑on” serving, bake off, making filled rolls, hot drinks etc.
What your key skills and experiences are:
- Previous retail experience in a supervisory role, particularly within the food to go industry.
- Confident and enthusiastic.
- Experience of delivering on KPI`s and profitability.
- Experience of managing stock.
- You will be required to be flexible with your hours, you will need to be available to work between 4:30am and 4:40pm, Monday to Sunday any 5 days from 7. Please only apply if you can commit to this.
Benefits:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- Managers bonuses paid quarterly, (subject to achieving KPI’s).
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Multi-Site Retail Shop Manager employer: Bayne's The Family Bakers
At Bayne’s the Family Bakers, we pride ourselves on being an exceptional employer, offering a supportive work culture that values respect, continuous improvement, and customer focus. Our Multi-Site Retail Shop Manager role not only provides competitive pay and a generous benefits package, including substantial discounts and quarterly bonuses, but also fosters personal growth through hands-on management experience in a vibrant retail environment. Join us in creating joyful moments for our customers while enjoying a fulfilling career in a company that has been a cherished part of the community for over 70 years.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Retail Shop Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bayne's The Family Bakers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bayne's The Family Bakers!
We think you need these skills to ace Multi-Site Retail Shop Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bayne's The Family Bakers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bayne's The Family Bakers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bayne's The Family Bakers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bayne's The Family Bakers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
