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- Tasks: Lead a team in delivering excellent customer service and maintaining shop standards.
- Company: Bayne’s the Family Bakers, a community-focused bakery with over 70 years of history.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Join a passionate team and make customers smile with our delicious baked goods.
- Qualifications: Previous supervisory experience in retail, especially in food service, is essential.
The predicted salary is between 25000 - 30000 ÂŁ per year.
39 hours per week (although additional hours may be available). As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:00 am and 5 pm - any 5 days from 7. Please only apply if you can commit to this.
To be considered for this role you should have previous supervisory or management experience.
Who we are. Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
Benefits of becoming our Assistant Shop Manager:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost‑of‑living expenses.
What your key responsibilities are as Assistant Shop Manager:
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands‑on” serving, bake off, making filled rolls, hot drinks etc.
Key skills and experiences required of our Assistant Shop Manager:
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic.
- Experience of delivering on KPI’s and profitability.
- Experience of managing stock.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Assistant Shop Manager in London employer: Bayne's The Family Bakers
Contact Detail:
Bayne's The Family Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Bayne's history and values. Show us that you understand our commitment to customer focus and sustainability. It’ll help you stand out and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your people skills! As an Assistant Shop Manager, you'll be managing a team and serving customers. Think of examples from your past experiences where you’ve excelled in customer service or team leadership. We want to see how you can bring joy to our customers!
✨Tip Number 3
Be flexible with your availability! Since the shifts can change weekly, let us know that you’re ready to adapt. Highlight your willingness to work weekends and early mornings – it shows you’re committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can find all the details about the role and benefits there. Don’t miss out on the chance to join our team at Bayne's!
We think you need these skills to ace Assistant Shop Manager in London
Some tips for your application 🫡
Show Your Passion for Baking: When writing your application, let us know why you love baking and how it connects to our values. Share any personal experiences that highlight your enthusiasm for the food industry and customer service.
Highlight Your Management Experience: Make sure to detail your previous supervisory or management roles. We want to see how you've led teams in fast-paced environments and how you’ve contributed to achieving KPIs and profitability.
Be Clear About Your Availability: Since the shifts can change weekly, be upfront about your availability. Let us know if you can commit to working weekends and early mornings, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Assistant Shop Manager position at Bayne's.
How to prepare for a job interview at Bayne's The Family Bakers
✨Know Your Stuff
Before the interview, make sure you understand Bayne's values and what they stand for. Familiarise yourself with their history and products. This will show that you're genuinely interested in the company and can align with their purpose of providing joy to customers.
✨Showcase Your Experience
Be ready to discuss your previous supervisory or management experience in detail. Think of specific examples where you've successfully managed a team or improved customer service. This will help demonstrate that you have the skills needed for the Assistant Shop Manager role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations in a fast-paced environment. For instance, think about how you would manage a busy shift or deal with a difficult customer. Practising these scenarios can help you respond confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes for new colleagues, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.