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- Tasks: Lead a team to deliver excellent customer service and maintain shop standards.
- Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of history.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
- Other info: Flexible shifts with potential for extra hours in a fast-paced environment.
- Why this job: Be part of a supportive team that values your contributions and offers growth opportunities.
- Qualifications: Previous supervisory experience in retail, especially in food service, is essential.
The predicted salary is between 25000 - 30000 ÂŁ per year.
As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:00 am and 4:30 pm - any 5 days from 7. Please only apply if you can commit to this. ÂŁ13.68 per hour 35 hours per week (although additional hours may be available).
To be considered for this role you should have previous supervisory or management experience.
Who we are. Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
What your key responsibilities are as Assistant Shop Manager:
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands‑on” serving, bake off, making filled rolls, hot drinks etc.
Key skills and experiences required of our Assistant Shop Manager:
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic.
- Experience of delivering on KPI’s and profitability.
- Experience of managing stock.
Benefits of becoming our Assistant Shop Manager:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost‑of‑living expenses.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Retail Assistant Shop Manager in Leslie employer: Bayne's The Family Bakers
Contact Detail:
Bayne's The Family Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Shop Manager in Leslie
✨Tip Number 1
Get to know the company! Before your interview, dive into Bayne’s history and values. Show us that you’re not just another candidate but someone who genuinely cares about our mission of bringing joy to customers.
✨Tip Number 2
Practice your customer service skills! As an Assistant Shop Manager, you'll need to lead by example. Think of scenarios where you can demonstrate excellent service and how you’d handle tricky situations with customers.
✨Tip Number 3
Be ready to talk about your management experience! We want to hear about how you've successfully led a team in a fast-paced environment. Share specific examples of how you’ve motivated colleagues and improved performance.
✨Tip Number 4
Don’t forget to ask questions! Show us you’re engaged and interested in the role. Ask about team dynamics, training opportunities, or how we ensure compliance with food hygiene standards. It’ll make you stand out!
We think you need these skills to ace Retail Assistant Shop Manager in Leslie
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous supervisory or management experience in retail. We want to see how you've led teams and delivered excellent customer service, so don’t hold back!
Be Flexible: Since the shifts can change week to week, it’s important to mention your availability. Let us know you’re ready to commit to those early mornings and weekends – it’ll make a great impression!
Emphasise Teamwork: We value collaboration, so share examples of how you've supported your team in the past. Whether it’s training new colleagues or managing stock, show us how you’ve contributed to a positive work environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with Bayne's!
How to prepare for a job interview at Bayne's The Family Bakers
✨Know Your Stuff
Before heading into the interview, make sure you understand Bayne’s values and how they align with your own. Brush up on their history and what makes them unique in the baking industry. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Experience
Be ready to discuss your previous supervisory or management experience in detail. Think of specific examples where you’ve successfully managed a team or improved customer service. Highlight any experience in the food to go industry, as this will be particularly relevant.
✨Demonstrate Customer Focus
Since excellent customer service is key for this role, prepare to share instances where you've gone above and beyond for customers. Think about how you can contribute to creating those 'moments of joy' for customers at Bayne’s.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about team development opportunities, how they measure success in the shop, or what a typical day looks like for an Assistant Shop Manager. It shows you're engaged and serious about the position.