At a Glance
- Tasks: Lead the team, serve delicious bakery products, and create joyful customer experiences.
- Company: Bayne's the Family Bakers, a beloved local bakery with over 70 years of history.
- Benefits: Earn £13.20 per hour, enjoy up to 50% off products, and receive free meals on shift.
- Other info: Flexible shifts available, with opportunities for personal development and promotion from within.
- Why this job: Join a supportive team where your contributions truly matter and career growth is encouraged.
- Qualifications: Supervisory experience in food retail and excellent communication skills are essential.
The predicted salary is between 27456 - 27456 £ per year.
To work alongside the Shop Manager and Assistant Manager as part of the management team. Running the shop in their absence whilst promoting the company values. Giving moments of joy to our customers.
Work Hours & Shifts
You will be given various shifts – which will change week to week and will include weekends (when rostered on), between 5:00 am and 4:45 pm – any 4 days from 7.20 hours per week (although additional hours may be available). £13.20 per hour plus an excellent benefits package.
Who we are
Bayne's the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouth‐watering products which we only sell in our own Bakery Shops.
Responsibilities
- Prepare and serve customers with our award winning range of bakery products.
- Set up and maintain counter and window displays.
- Resolving customer queries and complaints.
- Leading by example and living our values every day (Customer Focus, Respect, Continuous Improvement & Sustainability).
- Prioritising tasks and delegating duties to team members.
- Encouraging positive workplace behaviours including attitude, integrity, appearance and punctuality.
- Delivering and encouraging a consistent and excellent customer experience.
- Maintaining high standards including shop appearance and both the quality and availability of products.
- Key holder with responsibility for opening and closing the shop.
- Adhering to and promoting compliance with company policies and legislation. This includes health & safety and food safety.
- Holding return to work meetings and documented discussions.
- Managing cash in line with company guidelines.
- Computer related tasks, such as data entry and recording figures.
About you
- Supervisory experience ideally in a food retail environment.
- Excellent communication and people skills with the ability to build positive relationships with customers and colleagues alike.
- Open, honest & approachable nature, with an ability to listen and empathise with colleagues and maintain confidentiality.
- Flexible to work various shifts across the shop opening hours.
- Basic computer and numeracy skills.
What's in it for you
- Generous colleague discount scheme, offering up to 50% off products sold in our shops.
- Free colleague meal when on shift.
- Excellent career prospects – we love to promote from within.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Retail Senior Sales Assistant in Bridge of Allan employer: Bayne's The Family Bakers
At Bayne's the Family Bakers, we pride ourselves on being an exceptional employer, offering a supportive work culture that values every team member. With generous benefits including a substantial colleague discount and free meals during shifts, we also provide excellent career growth opportunities, promoting from within to help you advance your career in a friendly and inclusive environment. Join us in Bridge of Allan, where you can make a meaningful impact while enjoying the rich tradition of our bakery.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Senior Sales Assistant in Bridge of Allan
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayne's the Family Bakers. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Senior Sales Assistant, you'll be interacting with customers and colleagues all day. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also gives you a chance to showcase your enthusiasm for joining Bayne's the Family Bakers.
We think you need these skills to ace Retail Senior Sales Assistant in Bridge of Allan
Some tips for your application 🫡
Show Your Passion for Baking:When you're writing your application, let us know why you love baking and how it connects to our values. Share any experiences that highlight your enthusiasm for our products and the joy they bring to customers.
Highlight Your People Skills:As a Senior Sales Assistant, you'll be interacting with customers and team members daily. Make sure to showcase your excellent communication skills and any past experiences where you've built positive relationships in a retail environment.
Be Clear About Your Availability:Since the shifts can vary, it's super important to mention your flexibility in your application. Let us know when you're available to work, especially on weekends, so we can see how you fit into our schedule.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Bayne's The Family Bakers
✨Know the Company Inside Out
Before your interview, take some time to research Bayne's the Family Bakers. Understand their history, values, and what makes them unique in the bakery industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Customer Service Skills
As a Senior Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved complaints or created memorable experiences for customers.
✨Demonstrate Leadership Qualities
Since this role involves supervising others, be ready to discuss your leadership style. Share instances where you've led a team, delegated tasks, or motivated colleagues. Highlight your ability to maintain a positive work environment and encourage teamwork.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations in the shop, such as managing stock levels or dealing with a difficult customer. Practise your responses to these scenarios, focusing on how you would uphold the company's values while ensuring a smooth operation.
