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- Tasks: Support the shop manager, ensure excellent customer service, and manage a dynamic team.
- Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of tradition.
- Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
- Why this job: Be part of a vibrant team that values respect, sustainability, and customer joy.
- Qualifications: Previous supervisory experience in retail, especially in food, is essential.
- Other info: Flexible shifts including weekends; must be available for varied hours.
The predicted salary is between 28800 - 43200 £ per year.
39 hours per week (although additional hours may be available). As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 4.30am and 6.30pm - any 5 days from 7. Please only apply if you can commit to this.
To be considered for this role you should have previous supervisory or management experience.
Who we are: Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.
Benefits of becoming our Assistant Shop Manager:
- Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
- A complimentary filled roll and hot drink to have during your break when working.
- Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.
For a full list of benefits please go to Bayne's website.
What your key responsibilities are as Assistant Shop Manager:
- Ensure consistent excellent customer service within your shop.
- Assist the shop manager with all operational standards.
- Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
- Assist all new colleagues ensuring that they are fully supported with their induction and training.
- Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
- Maintain excellent standards within the shop.
- Ensure compliance with company cash and security processes.
- Ensure the quality of our products is maintained throughout the day.
- Encourage the development of your team.
- Managing colleagues in a fast paced, customer service environment.
- Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.
Key skills and experiences required of our Assistant Shop Manager:
- Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
- Confident and enthusiastic.
- Experience of delivering on KPI's and profitability.
- Experience of managing stock.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That’s why we’re dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
Assistant Shop Manager employer: Bayne's The Family Bakers
Contact Detail:
Bayne's The Family Bakers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with Bayne's values and mission. Understanding their commitment to customer focus, respect, continuous improvement, and sustainability will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your previous supervisory or management experience that showcase your ability to deliver excellent customer service and manage a team effectively. Be ready to discuss how you've handled challenges in a fast-paced environment.
✨Tip Number 3
Since the role requires flexibility with shifts, be sure to communicate your availability clearly. Highlight your willingness to work weekends and early mornings, as this shows your commitment to the role and the team.
✨Tip Number 4
Research common food hygiene and health and safety regulations relevant to the retail food industry. Being knowledgeable about these topics will not only prepare you for potential interview questions but also demonstrate your proactive approach to compliance.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory or management experience, especially in retail or the food industry. Use specific examples to demonstrate how you've delivered excellent customer service and managed a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Bayne's commitment to customer focus, respect, continuous improvement, and sustainability.
Showcase Relevant Skills: Emphasise your experience with key performance indicators (KPIs), stock management, and compliance with health and safety regulations. Provide concrete examples of how you've successfully managed these aspects in previous roles.
Prepare for Flexibility: Since the role requires flexibility with shifts, mention your availability clearly in your application. Highlight your willingness to work weekends and early mornings, as this is crucial for the position.
How to prepare for a job interview at Bayne's The Family Bakers
✨Show Your Customer Service Skills
As an Assistant Shop Manager, you'll need to ensure excellent customer service. Be prepared to share examples of how you've handled customer interactions in the past, especially in a supervisory role.
✨Demonstrate Your Management Experience
Highlight your previous supervisory or management experience. Discuss specific situations where you successfully managed a team, dealt with challenges, or improved operational standards.
✨Understand the Company Values
Familiarise yourself with Bayne's values: Customer Focus, Respect, Continuous Improvement, and Sustainability. Be ready to explain how you embody these values in your work and how they align with your personal beliefs.
✨Prepare for Shift Flexibility Questions
Since the role requires flexibility with shifts, be honest about your availability. Prepare to discuss how you can manage varying hours and your willingness to work weekends.
