Assistant Shop Manager

Assistant Shop Manager

Prestonpans Full-Time 11 - 15 ÂŁ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch customer service and operational excellence.
  • Company: Join Bayne’s the Family Bakers, a beloved local bakery with over 70 years of tradition.
  • Benefits: Enjoy up to 50% off products, free meals during shifts, and retail discounts for your family.
  • Why this job: Be part of a passionate team creating joyful moments through delicious baked goods.
  • Qualifications: Previous supervisory experience in retail, especially in food, is essential.
  • Other info: Flexible shifts, hands-on role, and opportunities for personal growth in a supportive environment.

The predicted salary is between 11 - 15 ÂŁ per hour.

35 hours per week (although additional hours may be available). ÂŁ13.07 per hour. As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:00 am and 5 pm - any 5 days from 7. Please only apply if you can commit to this.

To be considered for this role you should have previous supervisory or management experience.

Who we are: Bayne’s the Family Bakers have a proud history serving local communities for over 70 years. We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops. Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

Benefits of becoming our Assistant Shop Manager:

  • Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
  • A complimentary filled roll and hot drink to have during your break when working.
  • Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.

For a full list of benefits please go to Bayne's website.

What your key responsibilities are as Assistant Shop Manager:

  • Ensure consistent excellent customer service within your shop.
  • Assist the shop manager with all operational standards.
  • Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
  • Assist all new colleagues ensuring that they are fully supported with their induction and training.
  • Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
  • Maintain excellent standards within the shop.
  • Ensure compliance with company cash and security processes.
  • Ensure the quality of our products is maintained throughout the day.
  • Encourage the development of your team.
  • Managing colleagues in a fast paced, customer service environment.
  • Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

Key skills and experiences required of our Assistant Shop Manager:

  • Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
  • Confident and enthusiastic.
  • Experience of delivering on KPI's and profitability.
  • Experience of managing stock.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That’s why we’re dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.

Assistant Shop Manager employer: Bayne's The Family Bakers

At Bayne’s the Family Bakers, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. As an Assistant Shop Manager in Prestonpans, you will enjoy benefits such as a generous colleague discount scheme, complimentary meals during shifts, and opportunities for personal growth within a company that has been serving local communities for over 70 years. Join us to be part of a dedicated team that focuses on delivering joy to our customers while fostering your professional development in a fast-paced, rewarding environment.
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Contact Detail:

Bayne's The Family Bakers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Shop Manager

✨Tip Number 1

Get to know the company! Before your interview, dive into Bayne’s history and values. Show us that you’re not just another candidate but someone who genuinely cares about our mission of bringing joy to customers.

✨Tip Number 2

Practice your customer service skills! As an Assistant Shop Manager, you'll need to demonstrate excellent service. Think of examples from your past roles where you went above and beyond for customers and be ready to share them.

✨Tip Number 3

Be flexible with your availability! Since the shifts can change week to week, let us know you’re adaptable and ready to jump in whenever needed. This shows commitment and a team spirit!

✨Tip Number 4

Don’t forget to highlight your leadership experience! We want to see how you've managed teams before. Share specific instances where you’ve motivated colleagues or improved team performance.

We think you need these skills to ace Assistant Shop Manager

Supervisory Experience
Customer Service
Operational Standards
Scheduling
Induction and Training
Food Hygiene Compliance
Health and Safety Compliance
Cash Handling
Product Quality Maintenance
Team Development
Retail Experience
KPI Management
Stock Management
Enthusiasm

Some tips for your application 🫡

Show Your Experience: Make sure to highlight your previous supervisory or management experience in your application. We want to see how you've led teams and delivered excellent customer service in the past!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the role.

Be Clear About Availability: Since the shifts can change week to week, be upfront about your availability. Let us know that you can commit to the flexible hours, including weekends, as this is crucial for the role.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!

How to prepare for a job interview at Bayne's The Family Bakers

✨Know Your Stuff

Before heading into the interview, make sure you know the ins and outs of Bayne’s the Family Bakers. Familiarise yourself with their values like Customer Focus and Sustainability. This will show that you're genuinely interested in the company and its mission.

✨Showcase Your Experience

Since they’re looking for someone with supervisory or management experience, be ready to share specific examples from your past roles. Talk about how you’ve managed teams, improved customer service, or handled challenges in a fast-paced environment.

✨Be Ready for Scenario Questions

Expect questions that ask how you would handle certain situations, like managing a busy shift or dealing with a difficult customer. Think through these scenarios beforehand and have a few solid responses ready to demonstrate your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training processes for new colleagues, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the job is the right fit for you.

Assistant Shop Manager
Bayne's The Family Bakers
Location: Prestonpans
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