Area Manager (Retail)
Location: Covering Edinburgh & Lothians with regular travel across the area. Head office is based in Lochore, Fife.
Salary: £42,888 plus car allowance (£2,000),bonus & benefits.
Help shape the future of one of Scotland's best-loved family bakeries.
Bayne’s the Family Bakers is looking for an outstanding Area Manager to lead our shops across Edinburgh & Lothians. This is a key leadership role for a hands‑on retail operator who loves developing people, improving shop performance and delivering a great customer experience every day.
What You’ll Do
- Lead commercial performance - Understand what drives sales, customer numbers, labour, waste and contribution in each shop. Focus your time where it makes the biggest difference and look for ways to grow sales and customer numbers across the area.
- Ensure great shops for customers - See shops through the customer’s eyes. Drive standards, service and availability every day.
- Develop strong Shop Managers - Coach managers to run their shops confidently and independently. Every visit should leave them more capable than before.
- Build a strong area team - Manage performance, identify talent and plan succession so the area is always ready for growth.
- Deliver continuous improvement - Make sure agreed activity lands properly and on time. Fix root causes, not symptoms, and share best practice across the wider business.
What Success Looks Like
- Strong sales, customer numbers and contribution
- High customer feedback scores and reduced complaint themes
- Capable, confident Shop Managers
- Good succession depth and colleague development
- New shops and major changes delivered smoothly and on time
What You Bring
- Proven retail leadership experience with measurable performance improvement across multiple sites, preferably within a food-to-go environment
- Strong people management and coaching skills
- Commercial confidence with abilityto interpret data and act on it
- A practical, common‑sense approach with good attention to detail
- Ability to prioritise across multiple sites
- Great judgement about customers and local trade
- Strong communication skills and solid IT capability (MS Office)
- Full driving licence and access to your own car
Our Culture
We’re a family business with high standards and a practical, supportive culture. We act with pace, celebrate success, share ideas, and think and work collectively with the goal of helping the business become the Nation's favourite baker.
If you’re a proven retail leader who thrives on developing people, driving performance and influencing positive change thenwe’d love to hear from you.
At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.
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Area Manager employer: Bayne's the Family Bakers
Bayne's the Family Bakers is an exceptional employer that values its team members, offering a supportive work culture where your contributions are recognised and appreciated. With flexible hours and staff discounts, employees enjoy a balanced work-life experience while having opportunities for personal growth in the vibrant community of Hillington, Scotland. Join us to be part of a family-oriented environment that prioritises both customer satisfaction and employee well-being.
