At a Glance
- Tasks: Lead and motivate a team of service managers to exceed financial targets.
- Company: Join Baylis, a growing automotive company dedicated to success and employee well-being.
- Benefits: Enjoy a company car, 31 days holiday, uncapped bonuses, and health perks.
- Why this job: Be part of a dynamic team that values leadership, growth, and customer satisfaction.
- Qualifications: 3 years in people management with proven leadership and coaching skills required.
- Other info: Opportunity for personal development with bespoke training and annual company events.
The predicted salary is between 36000 - 60000 £ per year.
50K Salary plus an uncapped bonus and a company car. We are expanding, which has created an exciting new position for an experienced Automotive Leader.
Benefits:
- Company Car for private use
- 31 days paid holiday (inc bank holidays) rising by + 1 day after each 5 years worked
- Up to £50k basic + uncapped bonus
- Company Pension Contribution
- Annual company events
- Bespoke induction and development training
- Staff discounts for vehicle purchase and servicing
- Death in Service Benefit
- Free eye test, dental & therapy treatments
Who you are:
- Have 3 years experience in people management (line management to mid-management level)
- Proven leadership skills and be able to have a positive influence on your team
- Target-driven and ambitious
- Experience in coaching people with the ability to adapt their style to suit individual needs
- Strong business analytic skills, identifying any issues and taking the necessary action
As the Group Service Manager:
- You will travel between your allocated departments and manage your time accordingly
- You will be a proven leader, with strong team development and communications skills.
- You must be able to coach and motivate the team to exceed sales and financial targets.
- You will have a proven record of delivering excellent customer service
Main Duties:
- Exceed the monthly financial net profit target
- Ensure your team deliver outstanding customer experience
- Managing 5 or 6 service managers within our group of 11 dealerships.
- Controlling the diary of your Group Support Service Manager
- Liaising with our other Group Service Manager to ensure we achieve our objectives as a team.
- Working closely with the Aftersales Director.
- Develop and coach your team.
- Ensure that your area adheres to our health and safety policy
- Make sure that the main KPIs are exceeded
- Maintain an excellent relationship with our manufacturing partners
- Consistently live the company's core values and instil this in your team
At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, or providing for your future your needs are met.
Service Manager - Financial Management employer: Baylis
Contact Detail:
Baylis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Financial Management
✨Tip Number 1
Familiarise yourself with the automotive industry and current trends. Understanding the market dynamics will help you speak confidently about how you can lead teams to exceed financial targets.
✨Tip Number 2
Network with professionals in the automotive sector, especially those in management roles. Building relationships can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully coached and developed teams in the past. Highlighting your leadership style and adaptability will demonstrate your fit for the role.
✨Tip Number 4
Research Baylis and their core values thoroughly. Being able to articulate how your personal values align with theirs will show that you're not just a good candidate, but the right cultural fit for the team.
We think you need these skills to ace Service Manager - Financial Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in people management and leadership skills. Use specific examples that demonstrate your ability to coach and motivate teams, as well as your success in exceeding financial targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the job requirements, particularly your experience in the automotive industry and your strong business analytic skills.
Showcase Relevant Achievements: When detailing your work history, focus on achievements that relate to the responsibilities of the Service Manager position. Include metrics or KPIs that illustrate your success in delivering excellent customer service and achieving financial goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Baylis
✨Showcase Your Leadership Experience
Be prepared to discuss your previous roles in people management. Highlight specific examples where you successfully led a team, coached individuals, and achieved targets. This will demonstrate your capability as a leader.
✨Demonstrate Your Analytical Skills
Since strong business analytic skills are crucial for this role, come equipped with examples of how you've identified issues in past positions and the actions you took to resolve them. This shows your proactive approach to problem-solving.
✨Emphasise Customer Service Excellence
Prepare to talk about your commitment to delivering outstanding customer experiences. Share anecdotes that illustrate how you have gone above and beyond to ensure customer satisfaction, as this aligns with the company's values.
✨Align with Company Values
Research Baylis and understand their core values. During the interview, express how your personal values align with theirs and provide examples of how you have embodied similar values in your previous roles.