Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate services, schedule maintenance, and handle customer enquiries with a friendly approach.
- Company: Join a small, locally run business with a supportive team atmosphere.
- Benefits: Enjoy a competitive salary, company pension, and a friendly work environment.
- Why this job: Be part of a growing company and make a difference in customer service.
- Qualifications: Excellent communication skills and a team player attitude are essential.
- Other info: Great opportunity for career growth in a well-established local company.
The predicted salary is between 25000 - 29000 £ per year.
Location: Maidenhead
Salary: £25,000 - £29,000 per annum
Hours: Monday - Friday, 40 hours per week (office based)
We are a small, friendly, locally run business providing a high-quality service to our clients. We have a mixture of domestic, commercial and industrial clients. Most of our work is carried out in the Maidenhead and Henley area.
Due to the Company’s continued expansion, we are currently looking for an enthusiastic and adaptable individual to join our small but busy office. The successful candidate must be a team player and able to work unsupervised.
The candidate must have excellent customer service skills, as you will be communicating with our customers by telephone as well as email and occasionally face to face. An excellent telephone manner is essential as you will also answer customer enquiries and schedule maintenance visits for our engineers.
Duties will include:
- Answer basic technical questions (training will be supplied)
- Scheduling service and maintenance calls for both our commercial and domestic customers
- Scheduling return visits and keeping customers informed of any delays
- Create small works quotations on request
- Liaise with Service Manager and Office Manager with ongoing service issues
- Create call out invoices and send to customers in a timely manner
- Handle general customer enquiries
Great opportunity to join a well-established local company.
Benefits: Company pension
To Apply: If you feel you are a suitable candidate and would like to work for Active Security, please do not hesitate to apply.
Service Co Ordinator in Maidenhead employer: Baylis Community Media
Contact Detail:
Baylis Community Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co Ordinator in Maidenhead
✨Tip Number 1
Get to know the company before your interview! Research their services and values so you can show them you're genuinely interested in being part of their team. It’ll help you stand out as someone who’s not just looking for any job, but specifically wants to work with them.
✨Tip Number 2
Practice your customer service skills! Since this role involves a lot of communication, try role-playing common scenarios with a friend. This will help you feel more confident when answering enquiries and scheduling calls during the actual interview.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past experiences where you’ve had to think on your feet or handle unexpected situations. This will demonstrate that you’re the enthusiastic and adaptable person they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our friendly team at Active Security.
We think you need these skills to ace Service Co Ordinator in Maidenhead
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our friendly team and contributing to our high-quality service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service skills and any relevant experience. We want to see how you can bring value to our small but busy office!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication reflects the excellent telephone manner we’re looking for in a Service Co-ordinator.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Active Security.
How to prepare for a job interview at Baylis Community Media
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and the type of clients they work with. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Be ready to demonstrate your telephone manner and how you can communicate effectively, as this is crucial for the position.
✨Be Ready for Technical Questions
Although training will be provided, it's a good idea to brush up on basic technical knowledge related to the services offered. This shows initiative and a willingness to learn, which are qualities that employers appreciate in a candidate.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific duties of the Service Co-ordinator role. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.
