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For Companies At a Glance
- Tasks: Lead shifts, supervise the team, and ensure outstanding customer service.
- Company: Join a local independent store dedicated to quality food and community.
- Benefits: Full-time hours, 28 days holiday, pension scheme, and 40% staff discount.
- Other info: Great opportunity for growth and development in a supportive environment.
- Why this job: Be part of a passionate team and make a real impact in your community.
- Qualifications: Interest in quality food and strong customer service skills.
The predicted salary is between 32000 - 32000 £ per year.
Location: Bayley & Sage, 509 OLD YORK ROAD, LONDON, SW18 1TF
Bayley and Sage is a small group of 14 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What You'll Do
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Provide great customer service.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by/use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
- Perform general cleaning duties.
Is this you?
- Do you have a genuine interest in superb quality?
- Do you love interacting with the public and being part of a small, local, independent store?
- Is food your passion?
What We Can Offer
- Full time hours 5 shifts a week - with 28 days' holiday per year.
- Pension Scheme.
- 40% staff discount in our stores.
- Length of service recognition.
- An amazing opportunity to grow and develop.
Job Types: Full-time, Permanent
Salary: £15.40/h
Schedule: 8 hour shift, Day shift, Afternoon shift
Shift Supervisor Old York Road employer: Bayley & Sage
Contact Detail:
Bayley & Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor Old York Road
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayley & Sage. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be supervising a team and interacting with customers, think of examples from your past experiences where you've delivered outstanding service. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for food! If food is your thing, let it shine through in your conversation. Talk about your favourite products or local suppliers, and how you can contribute to maintaining the high standards Bayley & Sage is known for.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up. So, don’t hesitate – get your application in!
We think you need these skills to ace Shift Supervisor Old York Road
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for quality food shine through! Share any experiences or stories that highlight your genuine interest in superb quality and how it connects to your work ethic.
Highlight Your Customer Service Skills: We want to know how you interact with customers! Make sure to include examples of how you've delivered outstanding customer service in the past. This will show us that you understand the importance of creating a welcoming atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at Bayley & Sage!
How to prepare for a job interview at Bayley & Sage
✨Know the Company Inside Out
Before your interview, take some time to research Bayley & Sage. Understand their values, products, and what makes them unique in the community. This will not only show your genuine interest but also help you align your answers with their culture of respect and inclusion.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in supervising or managing teams. Share specific examples of how you've motivated staff, handled conflicts, or improved customer service. This will demonstrate your capability to lead by example.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially related to running shifts and ensuring customer satisfaction. Think of scenarios where you had to deal with stock issues, staff shortages, or customer complaints, and be ready to explain how you handled them effectively.
✨Emphasise Your Passion for Food and Community
Since Bayley & Sage prides itself on quality food and community engagement, express your passion for these areas during the interview. Share any relevant experiences or interests that highlight your commitment to superb quality and customer service, making you a perfect fit for their team.