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For Companies At a Glance
- Tasks: Lead shifts, supervise the team, and ensure outstanding customer service.
- Company: Join Bayley & Sage, a beloved independent store in South West London.
- Benefits: Enjoy 28 days holiday, a pension scheme, and 40% staff discount.
- Why this job: Be part of a passionate team delivering superb quality food to the community.
- Qualifications: A love for food and experience in customer service or management.
- Other info: Great opportunity for growth in a supportive and inclusive environment.
Overview
Join to apply for the Shift Supervisor/ Fulham role at Bayley & Sage
Location: Bayley & Sage, 835 Fulham Rd., London SW6 5HQ
Bayley and Sage is a small group of 13 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What You’ll Do
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager
- Responsible for supervising the team and ensuring outstanding customer service is being delivered
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets
- Responsible for making sure POS and labels are complete and in the correct place
- Responsible for participating in training, development and supervision of the team, leading by example
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy
- Provide great customer service
- Process ambient, fresh, packaging, and consumable deliveries
- Display and merchandise stock
- Stock rotate, check sell by/use by dates and record
- Serve, process transactions and pack customers groceries in bags
- Dispose of waste to the correct containers
- Perform general cleaning duties
Is this you
Is Food your passion? Do you have a genuine interest in superb quality? Do you love interacting with the public and being part of a small, local, independent store?
What We Can Offer
- Full time hours 5 shifts a week – with 28 days\\\’ holiday per year
- Pension Scheme
- 40% staff discount in our stores
- Length of service recognition
- An amazing opportunity to grow and develop
- Job Types: Full-time, Permanent
Salary: £13.90/h
Schedule
- 8 hour shift
- Day shift
- Afternoon shift
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
- Retail
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Shift Supervisor/ Fulham employer: Bayley & Sage
Contact Detail:
Bayley & Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor/ Fulham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayley & Sage. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Shift Supervisor, you'll be leading by example. Think of scenarios where you can demonstrate your ability to handle customer queries or complaints effectively. Role-play with a friend if you need to!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss times when you've successfully managed a team or resolved conflicts. Highlight how you can motivate others and ensure that everyone is delivering outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Bayley & Sage family. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor/ Fulham
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for quality food shine through! Share any relevant experiences or interests that highlight your passion for superb products and customer service.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Shift Supervisor role. Mention how your skills align with running shifts, supervising teams, and ensuring outstanding customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous experiences and how they relate to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Bayley & Sage
✨Know the Company
Before your interview, take some time to research Bayley & Sage. Understand their values, products, and what makes them unique in the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you motivated others and ensured excellent customer service, as this is key for the role.
✨Demonstrate Your Passion for Food
Since the role revolves around quality food and customer interaction, be ready to discuss your passion for food. Share any relevant experiences or knowledge about seasonal products, and how you can contribute to maintaining the store's high standards.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can fit into and contribute to the Bayley & Sage family.