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For Companies At a Glance
- Tasks: Lead shifts, supervise staff, and ensure exceptional customer service.
- Company: Join Bayley & Sage, a beloved independent store group in South West London.
- Benefits: Enjoy 28 days holiday, a pension scheme, and a generous 40% staff discount.
- Why this job: Be part of a supportive team culture focused on growth and quality.
- Qualifications: A passion for quality food and excellent customer interaction is essential.
- Other info: Opportunity for career development in a vibrant local community.
The predicted salary is between 24000 - 36000 £ per year.
Location: Bayley & Sage, 34 New Kings Rd, London SW6 4ST
Bayley and Sage is a small group of 13 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What you’ll do:
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by/use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
Is this you?
Do you have a genuine interest in superb quality? Do you love interacting with the public and being part of a small, local, independent store?
What we can offer:
- Full time hours 5 shifts a week - with 28 days' holiday per year.
- Pension Scheme.
- 40% staff discount in our stores.
- Length of service recognition.
- An amazing opportunity to grow and develop.
Shift Leader/ Parsons Green employer: Bayley & Sage
Contact Detail:
Bayley & Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader/ Parsons Green
✨Tip Number 1
Familiarise yourself with Bayley & Sage's values and products. Understanding their commitment to quality and community will help you connect with the team during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled challenging situations in previous roles. This will demonstrate your capability as a Shift Leader.
✨Tip Number 3
Be ready to discuss your customer service philosophy. Since outstanding customer service is key at Bayley & Sage, think about how you can contribute to creating a welcoming atmosphere for customers.
✨Tip Number 4
Research local competitors and trends in the food retail industry. Being knowledgeable about the market can help you stand out as a candidate who is genuinely interested in the role and the business.
We think you need these skills to ace Shift Leader/ Parsons Green
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Leader position. Tailor your application to highlight relevant experiences that align with these duties.
Showcase Your Customer Service Skills: Since the role involves delivering outstanding customer service, provide specific examples in your application that demonstrate your ability to interact positively with customers and manage a team effectively.
Highlight Team Leadership Experience: Emphasise any previous experience you have in supervising or leading a team. Mention how you have motivated others and contributed to a positive team atmosphere, as this is crucial for the Shift Leader role.
Express Your Passion for Quality: Convey your genuine interest in high-quality products and local independent stores. Share any personal experiences or values that resonate with Bayley and Sage's commitment to superb quality and community engagement.
How to prepare for a job interview at Bayley & Sage
✨Show Your Passion for Quality
Make sure to express your genuine interest in high-quality products during the interview. Share examples of how you have previously ensured quality in your work, as this aligns with the company's values.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to supervise and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past, especially in a retail or customer service environment.
✨Emphasise Customer Service Experience
Since outstanding customer service is key to the role, be ready to share specific instances where you went above and beyond for customers. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Understand Health and Safety Compliance
Familiarise yourself with health and safety regulations relevant to retail. Be prepared to discuss how you would ensure compliance in the store, as this is an important aspect of the Shift Leader role.
