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- Tasks: Lead shifts, supervise staff, and ensure exceptional customer service.
- Company: Join Bayley and Sage, a beloved independent store group in South West London.
- Benefits: Enjoy full-time hours, 28 days holiday, a pension scheme, and a 40% staff discount.
- Why this job: Be part of a supportive team culture focused on quality and community impact.
- Qualifications: A passion for quality food and excellent customer interaction is essential.
- Other info: Great opportunity for personal growth and development in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Bayley & Sage, 1-2 Kensington Church St, London W8 4EP
Bayley and Sage is a small group of 13 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What you’ll do:
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by/use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
Is this you?
Do you have a genuine interest in superb quality? Do you love interacting with the public and being part of a small, local, independent store?
What we can offer:
- Full time hours 5 shifts a week - with 28 days' holiday per year.
- Pension Scheme.
- 40% staff discount in our stores.
- Length of service recognition.
- An amazing opportunity to grow and develop.
Shift Leader/ Kensington employer: Bayley & Sage
Contact Detail:
Bayley & Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader/ Kensington
✨Tip Number 1
Familiarise yourself with Bayley & Sage's values and products. Understanding their commitment to quality and community will help you connect with the team during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled challenging situations in previous roles. This will demonstrate your capability as a Shift Leader.
✨Tip Number 3
Engage with the local community before your interview. Visit the store, interact with staff and customers, and get a feel for the atmosphere. This will give you valuable insights to discuss during your application process.
✨Tip Number 4
Prepare to discuss how you would ensure excellent customer service and maintain store standards. Think about specific strategies you could implement to enhance the shopping experience at Bayley & Sage.
We think you need these skills to ace Shift Leader/ Kensington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shift Leader position. Tailor your application to highlight relevant experiences that demonstrate your ability to manage shifts, supervise a team, and ensure excellent customer service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your genuine interest in quality food and community engagement. Mention specific examples from your past experiences that align with the values of Bayley & Sage, such as teamwork, respect, and a commitment to customer satisfaction.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or hospitality where you had supervisory responsibilities. Include details about how you contributed to sales targets, managed stock, or improved customer service, as these are key aspects of the Shift Leader role.
Proofread Your Application: Before submitting your application, make sure to proofread for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for a leadership position.
How to prepare for a job interview at Bayley & Sage
✨Show Your Passion for Quality
Make sure to express your genuine interest in high-quality products during the interview. Share examples of how you have previously ensured quality in your work or how you appreciate quality in everyday life.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll need to show that you can lead a team effectively. Prepare to discuss your past experiences in supervising or training others, and highlight how you motivate your team to deliver outstanding customer service.
✨Understand the Company Culture
Familiarise yourself with Bayley and Sage's values of respect, inclusion, and growth. Be ready to discuss how you align with these values and how you can contribute to maintaining an inclusive team atmosphere.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing stock levels or dealing with customer complaints. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
