At a Glance
- Tasks: Lead shifts, supervise the team, and ensure outstanding customer service.
- Company: Join a local independent store dedicated to quality food and community.
- Benefits: Enjoy 28 days' holiday, a pension scheme, and 40% staff discount.
- Other info: Full-time hours with opportunities for personal development.
- Why this job: Be part of a passionate team and grow your career in a supportive environment.
- Qualifications: A love for quality food and great customer interaction.
The predicted salary is between 32000 - 32000 £ per year.
Location: Bayley & Sage, 509 OLD YORK ROAD, LONDON, SW18 1TF
Bayley and Sage is a small group of 14 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What You'll Do
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Provide great customer service.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by/use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
- Perform general cleaning duties.
Is this you?
Do you have a genuine interest in superb quality? Do you love interacting with the public and being part of a small, local, independent store? Is food your passion?
What We Can Offer
- Full time hours 5 shifts a week - with 28 days' holiday per year.
- Pension Scheme.
- 40% staff discount in our stores.
- Length of service recognition.
- An amazing opportunity to grow and develop.
Job Types: Full-time, Permanent
Salary: £15.40/h
Schedule:
- 8 hour shift
- Day shift
- Afternoon shift
Shift Supervisor Old York Road in London employer: Bayley & Sage
Bayley and Sage is an exceptional employer, offering a vibrant work culture that prioritises respect, inclusion, and personal growth. As a Shift Supervisor, you will play a crucial role in fostering a supportive team environment while enjoying benefits such as a competitive salary, generous staff discounts, and opportunities for career advancement within our community-focused stores in South West London.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor Old York Road in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayley & Sage. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for food! If food is your thing, let it shine through in your conversation. Talk about your favourite products or local suppliers, and how you can contribute to maintaining the high standards Bayley & Sage is known for.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll be one step closer to joining the amazing team at Bayley & Sage and helping them create a fantastic shopping experience.
We think you need these skills to ace Shift Supervisor Old York Road in London
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why food is your passion! Share any experiences or stories that highlight your love for quality products and customer service. This will help us see how you fit into our culture at Bayley & Sage.
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase any previous leadership experience in your application. Talk about how you've motivated others and ensured great service in past roles – we want to see your potential!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Bayley & Sage!
How to prepare for a job interview at Bayley & Sage
✨Know the Company Inside Out
Before your interview, take some time to research Bayley & Sage. Understand their values, products, and what makes them unique in the community. This will not only show your genuine interest but also help you align your answers with their culture of respect and inclusion.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight how you ensured outstanding customer service and maintained a positive atmosphere.
✨Demonstrate Your Passion for Food
Since food is at the heart of Bayley & Sage, express your passion for quality food during the interview. Share any relevant experiences or knowledge about seasonal products, and how you can contribute to maintaining their high standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows that you're not just interested in the job, but also in how you can grow with Bayley & Sage.
