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For Companies At a Glance
- Tasks: Lead shifts, supervise the team, and ensure outstanding customer service.
- Company: Join a local independent store dedicated to quality food and community.
- Benefits: Full-time hours, 28 days holiday, pension scheme, and 40% staff discount.
- Why this job: Be part of a passionate team and make a real impact in your community.
- Qualifications: Passion for food and excellent customer interaction skills.
- Other info: Great opportunities for growth and development in a supportive environment.
The predicted salary is between 31200 - 46800 £ per year.
Location: Bayley & Sage, 95 Northcote Rd, London SW11 6PL
Bayley and Sage is a small group of 13 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow. We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What you'll do:
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Provide great customer service.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by/use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
- Perform general cleaning duties.
Is this you?
- Is Food your passion?
- Do you have a genuine interest in superb quality?
- Do you love interacting with the public and being part of a small, local, independent store?
What we can offer:
- Full time hours 5 shifts a week - with 28 days' holiday per year.
- Pension Scheme.
- 40% staff discount in our stores.
- Length of service recognition.
- An amazing opportunity to grow and develop.
Job Types: Full-time, Permanent
Salary: £15.00/h
Schedule: 8 hour shift, Day shift, Afternoon shift
Shift Supervisor/ Northcote Road in London employer: Bayley & Sage
Contact Detail:
Bayley & Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor/ Northcote Road in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayley & Sage. Understand their values and what makes them tick. This way, you can show how your passion for quality food aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be supervising a team and interacting with customers, think of examples from your past experiences where you've delivered outstanding service. Be ready to share these during your chat with them.
✨Tip Number 3
Show your leadership potential! As a Shift Supervisor, you'll need to lead by example. Think about times when you've motivated a team or handled a tough situation. Highlight these stories to demonstrate your capability.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and helps us keep track of all the amazing candidates like you who are excited about joining our team.
We think you need these skills to ace Shift Supervisor/ Northcote Road in London
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences or stories that highlight your genuine interest in quality products and customer service. We want to see that you’re as excited about our offerings as we are!
Tailor Your Application: Make sure to customise your application to reflect the specific role of Shift Supervisor. Highlight your leadership skills and any relevant experience in managing teams or running shifts. This will show us that you understand what it takes to keep our store running smoothly.
Be Personable: We value a friendly and inclusive atmosphere, so don’t be afraid to let your personality come through in your writing. Use a conversational tone and share why you’d be a great fit for our team. We’re looking for someone who can connect with both customers and colleagues!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get back to you about this exciting opportunity at Bayley & Sage!
How to prepare for a job interview at Bayley & Sage
✨Know Your Products
Before the interview, make sure you’re familiar with the products Bayley & Sage offers. Being able to discuss seasonal items or your favourite products shows genuine interest and passion for quality food, which is key for this role.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed a team in the past, whether it’s through training, resolving conflicts, or ensuring excellent customer service. This will highlight your capability to step in for the Store Manager when needed.
✨Showcase Your Customer Service Experience
Customer service is at the heart of this role. Be ready to share specific instances where you’ve gone above and beyond for customers. This could be anything from handling complaints to creating a welcoming atmosphere in a previous job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's approach to community engagement or how they ensure staff development. This shows that you’re not just interested in the job, but also in being part of their culture and growth.
