At a Glance
- Tasks: Provide IT support, troubleshoot issues, and maintain business systems across our stores.
- Company: Join Bayley & Sage, a community-focused group of independent stores in London.
- Benefits: Enjoy a competitive salary, 40% staff discount, and pension plan.
- Other info: Dynamic role with opportunities to learn and grow in retail technology.
- Why this job: Be the tech hero who makes technology easy for everyone and supports local communities.
- Qualifications: IT qualification or practical experience, strong problem-solving skills, and great communication.
The predicted salary is between 30000 - 32000 £ per year.
Bayley and Sage is a small group of 14 independent stores filling the fridges and hearts of local communities across South West and North London.
Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow.
At Bayley & Sage, we believe great technology helps our teams deliver exceptional service. We're looking for a
Business Systems Admin to join our growing business and become the friendly face of day-to-day systems support across our stores, distribution centre and support office.
This is a hands-on role where you'll help colleagues with IT and business systems, troubleshoot technical issues, maintain equipment and user records, and support the technology that keeps our business running smoothly.
You'll also work closely with our third-party providers and the Systems Team, giving you the opportunity to develop your skills across a wide range of retail technology.
Whether you're a recent graduate or have gained practical IT experience, this role is ideal for someone who enjoys solving problems, learning new systems and making technology easy for others to use.
What you’ll be doing
- Providing first-line IT and systems support across the business.
- Setting up, maintaining and replacing laptops, tills, printers, payment terminals and other devices.
- Managing user accounts and permissions across our business platforms.
- Supporting colleagues with Microsoft 365 and everyday business systems.
- Troubleshooting issues, maintaining accurate records and working with external suppliers when needed.
- Helping identify opportunities to improve the way our systems support the business.
- Supporting and troubleshooting integrations and automated processes across our business systems.
- Helping document and improve business processes, identifying where systems and technology could make things simpler and more efficient.
- Supporting the rollout and day-to-day use of new technology, including automation and AI tools.
What we’re looking for
- A qualification in IT, Computer Science or a related field, or equivalent practical experience.
- Confidence using Microsoft 365 and everyday business technology.
- Strong problem‑solving skills and a practical, hands‑on approach.
- Excellent communication skills with the ability to explain technology clearly and patiently.
- A well‑organised individual who enjoys working with people and is happy to travel between our locations in London.
We offer
- £30,000 - £32,000/year - depending on experience
- 40% staff discount in-store
- Free or discounted food
- Pension Plan
- Length of service recognition
- #J-18808-Ljbffr
Business Systems Admin employer: Bayley & Sage
Bayley and Sage is an exceptional employer that fosters a supportive and inclusive work environment, perfect for those who are passionate about quality food and customer service. With competitive salaries, sociable hours, and generous staff discounts, employees enjoy a fulfilling work-life balance while having ample opportunities for personal and professional growth within our close-knit team. Located in the heart of South West London, our stores not only serve the community but also create a vibrant atmosphere where every Team Member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Admin
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Bayley & Sage values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Bayley & Sage might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Bayley & Sage!
✨Direct Apply to Bayley & Sage
Let's not forget to apply directly through the Bayley & Sage website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Systems Admin
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Bayley & Sage.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Bayley & Sage. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Bayley & Sage
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
