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- Tasks: Lead shifts, support the Store Manager, and ensure top-notch customer service.
- Company: Bayley & Sage is a community-focused group of independent stores in South West London.
- Benefits: Enjoy 28 days of holiday, a pension scheme, and a 40% staff discount.
- Why this job: Join a passionate team dedicated to quality food and exceptional service in a friendly environment.
- Qualifications: A love for food, strong communication skills, and a desire to lead a team.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 28800 - 33600 £ per year.
Join to apply for the Shift Supervisor/ Fulham role at Bayley & Sage
Location: Bayley & Sage, 835 Fulham Rd., London SW6 5HQ
Bayley and Sage is a small group of 13 independent stores filling the fridges and hearts of local communities across South West London. Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow.
We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders.
What You\’ll Do:
- Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly.
- Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager.
- Responsible for supervising the team and ensuring outstanding customer service is being delivered.
- Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets.
- Responsible for making sure POS and labels are complete and in the correct place.
- Responsible for participating in training, development and supervision of the team, leading by example.
- Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy.
- Provide great customer service.
- Process ambient, fresh, packaging, and consumable deliveries.
- Display and merchandise stock.
- Stock rotate, check sell by/use by dates and record.
- Serve, process transactions and pack customers groceries in bags.
- Dispose of waste to the correct containers.
- Perform general cleaning duties.
Is this you?
Is Food your passion? Do you have a genuine interest in superb quality? Do you love interacting with the public and being part of a small, local, independent store?
What We Can Offer:
- Full time hours 5 shifts a week – with 28 days\’ holiday per year.
- Pension Scheme.
- 40% staff discount in our stores.
- Length of service recognition.
- An amazing opportunity to grow and develop.
- Job Types: Full-time, Permanent.
Salary: £13.90/h
Schedule:
- 8 hour shift.
- Day shift.
- Afternoon shift.
Seniority level:
Not Applicable
Employment type:
Full-time
Job function:
Management and Manufacturing
Industries:
Retail
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Shift Supervisor/ Fulham employer: Bayley & Sage Limited
Contact Detail:
Bayley & Sage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor/ Fulham
✨Tip Number 1
Familiarize yourself with Bayley & Sage's values and culture. Since they emphasize respect, inclusion, and community, showing that you align with these values during your interactions can set you apart.
✨Tip Number 2
Highlight your experience in customer service and team supervision. Be ready to share specific examples of how you've successfully managed a team or improved customer satisfaction in previous roles.
✨Tip Number 3
Demonstrate your passion for food and quality products. Engage in conversations about local food trends or your favorite products from Bayley & Sage to show your genuine interest.
✨Tip Number 4
Prepare to discuss how you would handle common challenges in a retail environment, such as stock management and maintaining store presentation. This will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Shift Supervisor/ Fulham
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Shift Supervisor position at Bayley & Sage. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, customer service, and team supervision. Use specific examples that demonstrate your ability to lead a team and ensure excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and community engagement. Mention why you want to work at Bayley & Sage and how you can contribute to their culture of respect and inclusion.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Bayley & Sage Limited
✨Show Your Passion for Food
Make sure to express your genuine interest in high-quality food and customer service during the interview. Share any relevant experiences that highlight your passion for food and how it aligns with the values of Bayley & Sage.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll be responsible for supervising the team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or handled challenging situations in the past.
✨Understand Store Operations
Familiarize yourself with the day-to-day operations of a retail store, including stock management, customer service, and health and safety compliance. Showing that you understand these aspects will demonstrate your readiness for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your interest in the position and helps you assess if it's the right fit for you.
