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For Companies At a Glance
- Tasks: Manage and maintain computer systems, networks, and provide IT support.
- Company: Bayley & Sage is a vibrant group of fresh food stores in London, dedicated to quality and community.
- Benefits: Enjoy perks like employee discounts, company events, and a pension plan.
- Why this job: Join a diverse team passionate about great food and exceptional service while enhancing your IT skills.
- Qualifications: 2 years of system administration experience required; familiarity with EPOS, Microsoft, Xero, and Adyen preferred.
- Other info: This is a full-time, in-person role located in Fulham, SW6 1JB.
The predicted salary is between 25000 - 29000 £ per year.
Join to apply for the IT Admin role at Bayley & Sage .
About Us
Bayley & Sage is a group of 13 fresh food and home stores across London. We are passionate about great food and great service. We are part of London communities and we always want to bring fresh and exceptional products to our customers.
We are committed to building an inclusive and diverse workforce. We believe a diverse team is a successful team. We want to offer opportunities to people from all backgrounds irrespective of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of background.
Job Description
Location: Fulham, SW6 1JB
We are looking for an experienced Systems Administrator to join our team. The successful candidate will be responsible for managing and maintaining our computer systems, networks, and related hardware and software. This includes installing, configuring, testing, and troubleshooting operating systems, applications, and network equipment. The ideal candidate will have experience in system security, data backup and recovery, and have a strong understanding of networking protocols. The successful candidate must have experience in EPOS, Microsoft, Xero, and Adyen.
Responsibilities:
- Managing the IT business systems of the estate.
- Provide first point of contact support for all IT and business platform requirements (install, upgrades, replacement, faults, decommissioning and disposal).
- Provide basic and remedial training on all IT requirements – phones, computers, printers, scales, tills, receipt printers, payment terminals.
- Provide basic and remedial training on all business platform requirements – EPOS, Time and Attendance, Deli POS labels, Payment platforms, Accounts platforms, Company communication platforms.
- Liaise with 3rd party service providers on contract renewals and obtaining quotes.
- Monitor and maintain computer systems and networks.
- Install and configure software and hardware.
- Troubleshoot system and network problems.
- Set up user accounts, permissions, and passwords.
- Provide technical support to users.
- Perform regular system backups and data recovery operations.
- Ensure security through access controls, backups, and firewalls.
- Keep an inventory of hardware and software assets.
- Ensuring that all flows are working correctly, with all in-house forms publishing in the designed way.
- Implement new integrations between software and ensuring that they are working as intended.
- Ensuring all sites are PCI/DSS compliant and taking remedial steps where necessary.
- Investigate new ways of reporting, automating wherever possible to provide the business with critical data in real-time.
- Auditing company IT procedures/policies, updating IT matrix and suggesting potential improvements/upgrades to existing solutions.
- Working with e-commerce teams to develop and assist in project delivery.
Business systems used: EPOS (MyPOS), Deli POS labels (MX), Workforce Management (Bizimply), Office365 (Microsoft), Accounts (Xero), Server (Azure), Payment (Adyen, Izettle), Company communication (Yapster), Production (Apicbase), Distribution (Vimcar), Training (iHASCO), Marketing (Google, IG, FB, Gheko).
Job Type: Full-time
Salary: From £30,000 – £35,000 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Experience:
- System administration: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Seniority level: Not Applicable
Employment type: Full-time
Job function: Information Technology
Industries: Retail
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IT Admin employer: Bayley & Sage Limited
Contact Detail:
Bayley & Sage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Admin
✨Tip Number 1
Familiarize yourself with the specific business systems mentioned in the job description, such as EPOS, Xero, and Adyen. Having hands-on experience or knowledge about these platforms will give you a significant edge during the interview.
✨Tip Number 2
Highlight your experience in system security and data backup. Be prepared to discuss specific examples of how you've implemented security measures or handled data recovery in previous roles.
✨Tip Number 3
Show your passion for great service and community involvement. Since Bayley & Sage values its connection to local communities, mentioning any relevant volunteer work or community projects can resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss your troubleshooting skills and provide examples of how you've resolved IT issues in a fast-paced environment. This role requires quick thinking and problem-solving abilities, so showcasing these skills will be beneficial.
We think you need these skills to ace IT Admin
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Bayley & Sage's mission and values. Highlight your passion for great food and service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects your experience in system administration, particularly with EPOS, Microsoft, Xero, and Adyen. Use specific examples of how you've managed IT systems and provided support in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasize your technical skills and experience in troubleshooting and maintaining computer systems. Mention your commitment to inclusivity and diversity, aligning with the company's values.
Highlight Relevant Experience: Clearly outline your experience with system security, data backup, and recovery. Provide examples of how you've improved IT processes or implemented new technologies in past positions.
How to prepare for a job interview at Bayley & Sage Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with systems administration, especially with EPOS, Microsoft, Xero, and Adyen. Highlight specific examples of how you've managed and maintained computer systems and networks in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect questions about troubleshooting system and network problems. Share instances where you successfully resolved technical issues, emphasizing your analytical skills and ability to think on your feet.
✨Emphasize Communication Skills
As the role involves providing technical support and training to users, showcase your ability to communicate complex information clearly. Prepare to explain how you've trained others on IT systems in the past.
✨Align with Company Values
Bayley & Sage values diversity and community involvement. Be ready to discuss how your background and experiences align with their commitment to inclusivity and exceptional service. Show that you understand their mission and are excited to contribute.
