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- Tasks: Provide excellent customer service and assist clients with eyewear selections.
- Company: Join Bayfields Opticians, a passionate independent business focused on local relationships.
- Benefits: Competitive salary, professional development, and a fun working environment.
- Why this job: Make a real impact in eye care while developing your skills in a supportive team.
- Qualifications: Experience in optical retail and strong communication skills are essential.
- Other info: Hands-on training and networking opportunities with industry experts await you.
The predicted salary is between 22000 - 26000 £ per year.
Location: Sandbach, Cheshire, CW11 2AR
Contract Type: Permanent
Hours: Full time
Salary: up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our amazing team in Sandbach, Cheshire for 5 days / 39.25 hours to cover our rota:
- Week 1: Monday, Tuesday, Wednesday, Thursday & Friday 9am - 5:30pm
- Week 2: Tuesday, Wednesday, Thursday, Friday 9am - 5:30pm and Saturday 9am - 4pm
When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.
As our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. You will greet our clients in person or over the phone, listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients.
Key Responsibilities:
- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.
What We're Looking For:
- Excellent customer service and communication skills.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organizational abilities.
- The ability to work well in a team and independently.
- Previous experience in optical retail.
What We Offer:
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development. This will involve you being on our Front of House Development course, which will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy, understanding spectacle frames and lenses, and giving you the opportunity to network and learn with your colleagues from other practices.
You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Optical Assistant in Warrington employer: Bayfields Opticians
Contact Detail:
Bayfields Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Warrington
✨Tip Number 1
Get to know the company before your interview! Research Bayfields Opticians and Audiologists, their values, and the client journey they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable with greeting clients and addressing their needs.
✨Tip Number 3
Show off your teamwork skills! Be ready to discuss how you've collaborated with others in previous roles. Bayfields values strong relationships, so share examples of how you've worked well with colleagues to achieve great results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Bayfields team. We can't wait to see your application!
We think you need these skills to ace Optical Assistant in Warrington
Some tips for your application 🫡
Show Your Passion for Eye Care: When writing your application, let your enthusiasm for eye care and eyewear shine through. We want to see that you genuinely care about helping clients find the right solutions for their needs.
Highlight Relevant Experience: Make sure to mention any previous experience you have in optical retail or customer service. We love seeing how your skills align with what we do at Bayfields, so don’t hold back!
Be Personable and Friendly: Since you'll be the first point of contact for our clients, it’s important to convey a warm and friendly tone in your application. Show us that you can greet clients with a smile, even through your words!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Bayfields Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products, especially single focus and multi-focal lenses. Familiarise yourself with the latest trends in eyewear and the technology used in the industry. This will show that you're genuinely interested and ready to engage with clients.
✨Practice Your People Skills
Since you'll be the first point of contact for clients, practice your greeting and customer service skills. Role-play with a friend or family member to get comfortable with making clients feel valued and understood. Remember, a warm smile goes a long way!
✨Showcase Team Spirit
Bayfields values teamwork, so be prepared to discuss how you've successfully collaborated with others in previous roles. Think of examples where you’ve worked closely with colleagues to solve problems or improve client experiences. This will highlight your ability to fit into their team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture or the Front of House Development course. This shows your enthusiasm for the role and your eagerness to grow within the company. It also gives you a chance to assess if Bayfields is the right fit for you!
