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- Tasks: Lead a dynamic team to deliver exceptional client care in optical retail.
- Company: Join Bayfields Opticians & Audiologists, a leader in client-focused service.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real impact in the optical industry while growing your career.
- Qualifications: Experience in optical retail management and strong leadership skills required.
- Other info: Exciting opportunities for career development in a friendly atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle Under Lyme, ST5 1RF
Hours: Full-time 5 days / 40 hours per week (week 1: Monday, Tuesday, Wednesday, Thursday & Friday; week 2: Monday, Tuesday, Thursday, Friday & Saturday)
Salary: Competitive
Bayfields Opticians & Audiologists are seeking an experienced Practice Manager with a strong background in optics to lead and inspire our team in Newcastle Under Lyme, ST5 1RF.
About the Role: As our Practice Manager, you will play a key role in ensuring our clients receive the highest level of care and service. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover Delight client journey which is at the core of what we do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.
Key Responsibilities:
- Oversee daily operations and ensure the smooth running of the practice
- Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
- Manage stock, budgets, and performance KPIs
- Ensure compliance with industry regulations and company standards
- Foster a positive, professional working environment
About You:
- Proven experience in optical retail management
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and organizational abilities
- FBDO Dispensing Optician qualification (highly desirable)
- A proactive approach to problem-solving and business growth
What We Offer:
- Competitive salary and benefits package
- Ongoing training and career development opportunities
- A supportive and friendly work environment
Join us at Bayfields Opticians & Audiologists, where client care and team success are at the heart of what we do. If you're ready to take the next step in your career, we’d love to hear from you!
Practice Manager employer: Bayfields Opticians
Contact Detail:
Bayfields Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Bayfields Opticians & Audiologists thoroughly. Understand their client journey and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams in the past and improved customer care. This is key for a Practice Manager role, so make it count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Practice Manager role. Highlight your experience in optical retail management and any leadership roles you've held. We want to see how your skills align with our mission of delivering obsessively great service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client care and how you can inspire a team. Be sure to mention specific examples from your past that demonstrate your ability to manage operations effectively.
Showcase Your Qualifications: If you have an FBDO Dispensing Optician qualification, make it stand out! We value this highly, so don’t forget to mention it prominently in your application. It shows us you’re serious about your profession and ready to lead.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bayfields Opticians
✨Know Your Stuff
Make sure you brush up on your optical retail knowledge. Familiarise yourself with the latest trends in optics and be ready to discuss how you can apply this knowledge to enhance client care at Bayfields. They’re looking for someone who can lead with expertise!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or improved customer service. This will demonstrate your ability to motivate and develop others, which is key for the Practice Manager role.
✨Understand the Client Journey
Get to grips with Bayfields' 'Welcome, Discover, Delight' client journey. Be ready to discuss how you would ensure this process is executed flawlessly. Showing that you understand their approach to client care will set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the practice and its goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Questions about team dynamics or future growth plans can really impress your interviewers.
