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- Tasks: Lead a dynamic team to deliver exceptional client care in optical retail.
- Company: Join Bayfields Opticians & Audiologists, a leader in client-focused eye care.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real impact on client experiences while growing your career in optics.
- Qualifications: Experience in optical retail management and strong leadership skills required.
- Other info: Exciting opportunities for career development in a friendly atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle Under Lyme, ST5 1RF
Hours: Full-time 5 days / 40 hours per week (week 1: Monday, Tuesday, Wednesday, Thursday & Friday; week 2: Monday, Tuesday, Thursday, Friday & Saturday)
Salary: Competitive
Bayfields Opticians & Audiologists are seeking an experienced Practice Manager with a strong background in optics to lead and inspire our team in Newcastle Under Lyme, ST5 1RF.
About the Role:
As our Practice Manager, you will play a key role in ensuring our clients receive the highest level of care and service. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover Delight client journey which is at the core of what we do. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.
Key Responsibilities:
- Oversee daily operations and ensure the smooth running of the practice
- Lead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journey
- Manage stock, budgets, and performance KPIs
- Ensure compliance with industry regulations and company standards
- Foster a positive, professional working environment
About You:
- Proven experience in optical retail management
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and organizational abilities
- FBDO Dispensing Optician qualification (highly desirable)
- A proactive approach to problem-solving and business growth
What We Offer:
- Competitive salary and benefits package
- Ongoing training and career development opportunities
- A supportive and friendly work environment
Join us at Bayfields Opticians & Audiologists, where client care and team success are at the heart of what we do. If you're ready to take the next step in your career, we'd love to hear from you!
Practice Manager in Newcastle employer: Bayfields Opticians
Contact Detail:
Bayfields Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager in Newcastle
✨Tip Number 1
Network like a pro! Reach out to your connections in the optics field and let them know you're on the lookout for a Practice Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to optical retail management. Think about how you can showcase your leadership skills and experience in delivering exceptional customer care, just like Bayfields does!
✨Tip Number 3
Don’t forget to research the company culture at Bayfields! Understanding their values and client journey will help you tailor your responses during interviews and show that you’re a perfect fit for their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company, which is always a bonus!
We think you need these skills to ace Practice Manager in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Practice Manager role. Highlight your experience in optical retail management and any leadership roles you've had. We want to see how your background aligns with our mission of delivering obsessively great service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client care and how you can inspire a team. Be sure to mention specific examples from your past that demonstrate your skills and achievements.
Showcase Your Leadership Skills: As a Practice Manager, you'll need to lead and motivate a team. In your application, share instances where you've successfully managed a team or improved customer service. We love hearing about your proactive approach to problem-solving!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it shows you're keen on joining our team at Bayfields!
How to prepare for a job interview at Bayfields Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of optical retail management. Familiarise yourself with the latest trends in optics and be ready to discuss how you can apply them to enhance client care at Bayfields. This shows you're not just interested in the role, but that you’re passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or improved customer service. This will demonstrate your ability to motivate and develop others, which is key for the Practice Manager role.
✨Understand the Client Journey
Familiarise yourself with the 'Welcome, Discover, Delight' client journey mentioned in the job description. Be ready to discuss how you would implement this in practice and share any relevant experiences you have that align with this approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the team dynamics, ongoing training opportunities, or how success is measured within the practice. It shows you're engaged and genuinely interested in contributing to their success.
