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- Tasks: Provide excellent customer service and assist clients with eyewear selections.
- Company: Join Bayfields Opticians, a passionate independent business in Knaresborough.
- Benefits: Competitive salary, professional development, and a fun working environment.
- Why this job: Make a real impact on clients' eye care journeys while developing your skills.
- Qualifications: Experience in optical retail and strong customer service skills required.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
The predicted salary is between 25708 - 26644 £ per year.
Location: Knaresborough, North Yorkshire
Contract Type: Permanent
Hours: Full time
Salary: £25,708.80 (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our amazing team in Knaresborough, North Yorkshire for 5 days / 40 hours per week (Monday to Saturday 9am 5:30pm).
When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do.
We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query.
You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey.
We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
Key Responsibilities:
- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.
What We're Looking For:
- Excellent customer service and communication skills.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organizational abilities.
- The ability to work well in a team and independently.
- Previous experience in optical retail.
What We Offer:
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Locations
Optical Assistant in Knaresborough, Yorkshire employer: Bayfields Opticians
Contact Detail:
Bayfields Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Knaresborough, Yorkshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayfields Opticians and Audiologists. Understand their values, especially the Welcome, Discover, Delight client journey. This will help you connect with the team and show that you're genuinely interested in being part of their amazing service.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think about how you can make them feel valued. Role-play common scenarios with a friend or family member to boost your confidence in greeting customers and handling queries.
✨Tip Number 3
Show off your optical knowledge! Brush up on your understanding of single focus lenses, multi-focal lenses, and contact lenses. Being able to discuss these confidently during your interview will demonstrate your expertise and passion for eye care.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Optical Assistant in Knaresborough, Yorkshire
Some tips for your application 🫡
Show Your Passion for Eye Care: When writing your application, let your enthusiasm for eye care and eyewear shine through. We want to see that you genuinely care about helping clients find the right solutions for their needs.
Highlight Relevant Experience: Make sure to mention any previous experience you have in optical retail or related fields. We love seeing how your background aligns with the role of Optical Assistant, especially your skills in dispensing lenses and customer service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements mentioned in our job description. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Bayfields Opticians and Audiologists!
How to prepare for a job interview at Bayfields Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products, especially single focus and multi-focal lenses. Familiarise yourself with the latest trends in eyewear and the services offered by Bayfields. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you greeted clients, handled their queries, and ensured they felt valued. This is crucial for the role, so be ready to demonstrate your ability to create a welcoming atmosphere.
✨Practice the Client Journey
Understand Bayfields' Welcome, Discover, Delight client journey. Be prepared to discuss how you would implement this in your role as an Optical Assistant. You might even want to role-play scenarios with a friend to get comfortable with the process.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics, training opportunities, or the Front of House Development course. This shows your enthusiasm for the position and your desire to grow within the company.
