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- Tasks: Greet clients, assist with eyewear selection, and manage bookings in a vibrant optical setting.
- Company: Join Bayfields Opticians, a local gem with a national reach, dedicated to exceptional eye care.
- Benefits: Enjoy a supportive environment, professional development, and potential salary growth after training.
- Why this job: Be part of a team that values customer service and offers hands-on training in eye care.
- Qualifications: Experience in optical retail and strong communication skills are essential for this role.
- Other info: This is a maternity cover position from October 2025 to October 2026, working 39.5 hours weekly.
The predicted salary is between 25708 - 26644 £ per year.
Lytham St Anne's, FY8 1RF
Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our team in Lytham St Anne's for a maternity cover from October 2025 to October 2026, working 5 days a week / 39.5 hours, from Monday to Thursday and alternating Fridays and Saturdays.
At Bayfields Opticians and Audiologists, we are a local independent business with a national presence. We prioritise delivering exceptional service and utilising the latest diagnostic and technological equipment in contact lenses, spectacle lenses, and frames.
As our Optical Assistant, you will be the first point of contact for clients, greeting them warmly and providing excellent service both in person and over the phone. You will listen to and understand their needs, work closely with the team to find the best solutions, and focus on delivering outstanding service throughout the client journey. Experience with dispensing single focus, multi-focal, and contact lenses is essential, along with strong IT, communication, and relationship-building skills.
Key Responsibilities:- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and optical products.
- Dispense single focus, multi-focal, and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.
- Excellent customer service and communication skills.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organisational skills.
- The ability to work well both independently and as part of a team.
- Previous experience in optical retail.
We provide a supportive and engaging working environment, with opportunities for professional development including our Front of House Development course. This training covers the client journey, contact lenses, eye anatomy, spectacle frames and lenses, optical screening equipment, basic repairs, and adjustments. You will also explore audiology to understand hearing loss solutions, visit Zeiss in Birmingham to learn about industry-leading lenses, and apply your knowledge in a practical setting under expert guidance. We are committed to supporting your wellbeing and growth as part of our team.
If you are enthusiastic, customer-focused, and seeking a rewarding role, we would love to hear from you!
Optical Assistant employer: Bayfields Opticians and Audiologists
Contact Detail:
Bayfields Opticians and Audiologists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and eye care. Being knowledgeable about different types of lenses, frames, and optical technology will help you stand out during the interview process.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were clients. This will help you refine your communication style and ensure you can provide the warm, welcoming service that Bayfields Opticians values.
✨Tip Number 3
Research Bayfields Opticians and their approach to customer care. Understanding their values and how they operate will allow you to tailor your responses in the interview to align with their mission.
✨Tip Number 4
Network with current or former employees of Bayfields Opticians on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as an Optical Assistant.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical retail, particularly your skills in dispensing lenses and providing excellent customer service. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eye care and your understanding of the role. Mention your previous experience and how it aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your strong communication and relationship-building skills. Mention any experience you have with IT systems used in optical settings, as this is crucial for the role.
Show Enthusiasm: Convey your enthusiasm for the position and the company in your application. Explain why you want to work at Bayfields Opticians and Audiologists and how you can contribute to their commitment to exceptional service.
How to prepare for a job interview at Bayfields Opticians and Audiologists
✨Showcase Your Customer Service Skills
As an Optical Assistant, you'll be the first point of contact for clients. Be prepared to share examples of how you've provided excellent customer service in the past, highlighting your ability to listen and understand client needs.
✨Demonstrate Your Optical Knowledge
Familiarise yourself with different types of lenses and frames, as well as the basics of eye care. Being able to discuss these topics confidently will show your genuine interest in the role and the industry.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your interaction with customers. Practice greeting clients, assisting them with frame selection, and handling inquiries to showcase your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the Front of House Development course. This shows your enthusiasm for the position and your desire to grow within the company.
