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For Companies At a Glance
- Tasks: Greet clients, assist with eyewear selection, and manage appointments in a friendly environment.
- Company: Join Bayfields Opticians, an independent business focused on great service and local relationships.
- Benefits: Earn up to £26,644.80 with professional development and a supportive work culture.
- Why this job: Make a difference in clients' lives while learning about eye care and eyewear.
- Qualifications: Customer service skills and experience in optical retail are essential.
- Other info: Enjoy hands-on training and career growth opportunities in a fun, open workplace.
The predicted salary is between 25708 - 26644 £ per year.
Overview
Bayfields Opticians and Audiologists is hiring an Optical Assistant in Clitheroe, BB7 2BT, Lancashire. Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course). This is a 2 days / 15 hours per week role (Monday to Friday 9am – 5:30pm and Saturday 9am – 4pm).
We are an independent business with national reach, focused on local relationships and delivering obsessively great service through our Welcome, Discover, Delight client journey. We offer the latest diagnostic equipment, advances in contact lenses, spectacle lenses and frames, and the latest fashions.
As our Optical Assistant, you will be the first point of contact for clients visiting or contacting the practice. You will greet clients, listen to their needs, and take ownership of their queries. You will work with our Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for clients and support the Welcome, Discover, Delight client journey. Experience in dispensing single focus lenses, multi-focal lenses and contact lenses is required. Strong IT skills and excellent communication and listening abilities are important to build relationships with the team and clients.
Key Responsibilities
- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Dispense single focus lenses, multi-focal lenses and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.
What We’re Looking For
- Excellent customer service and communication skills.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organizational abilities.
- Ability to work well in a team and independently.
- Previous experience in optical retail.
What We Offer
We provide an enjoyable professional working environment that is fun, open, and supportive of your wellbeing and professional development. You will participate in our Front of House Development course, which introduces you to the client journey, contact lenses, eye anatomy, spectacle frames and lenses, and opportunities to network with colleagues from other practices. The program includes hands-on learning with optical screening equipment, basic repairs and adjustments, and exposure to the Audiology journey and Zeiss lens features.
You will learn under the guidance of experienced managers, with opportunities to apply knowledge in a learning practice under supervision of a learning manager.
If you are enthusiastic and customer-focused, we would love to hear from you!
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Administrative
- Health Care Provider
- General Business
Industries
- Retail
- Retail Apparel and Fashion
- Hospitals and Health Care
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Optical Assistant employer: Bayfields Opticians and Audiologists
Contact Detail:
Bayfields Opticians and Audiologists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayfields Opticians and Audiologists. Understand their values and client journey. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for an Optical Assistant role and rehearse your answers. Focus on your customer service skills and any relevant experience you have with lenses and frames. We want you to shine!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and looking polished shows that you take the opportunity seriously. Plus, it fits right in with the welcoming vibe of the practice.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about building relationships, so let’s keep that connection going!
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Optical Assistant role. Highlight your experience with optical products and customer service, and connect it to our Welcome, Discover, Delight client journey. This shows us you understand what we're all about!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Bayfields!
How to prepare for a job interview at Bayfields Opticians and Audiologists
✨Know Your Stuff
Familiarise yourself with the latest trends in eyewear and eye care. Brush up on your knowledge of single focus lenses, multi-focal lenses, and contact lenses. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you greeted clients, listened to their needs, and resolved their queries. This is crucial for the Optical Assistant role, so make sure to highlight these skills during your interview.
✨Practice Active Listening
During the interview, demonstrate your listening skills by engaging with the interviewer. Nod, ask clarifying questions, and summarise what they say. This shows that you value communication, which is key in building relationships with clients and team members.
✨Dress the Part
Since you'll be working in a retail environment, dress smartly and professionally for your interview. Choose an outfit that reflects the brand's image while ensuring you feel comfortable and confident. First impressions matter, so make yours count!