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- Tasks: Provide exceptional customer service and assist clients with eyewear selections.
- Company: Join Bayfields Opticians, a passionate independent business focused on local relationships.
- Benefits: Competitive salary, professional development, and a fun working environment.
- Why this job: Make a real impact in eye care while developing your skills in a supportive team.
- Qualifications: Experience in optical retail and strong communication skills required.
- Other info: Enjoy hands-on training and networking opportunities with industry experts.
The predicted salary is between 25708 - 26644 £ per year.
Optical Assistant
Headington, Oxford, OX3 9HZ
Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our amazing team in Headington for 4 days per week (Monday to Friday 9am – 5:30pm and Saturday 9am – 4pm).
When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.
At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients.
Key Responsibilities:
• Greet customers warmly and provide excellent service.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Have a full UK driving licence and car.
• Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy and presentable.
• Handle administrative tasks, including processing payments and orders.
What We’re Looking For:
• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organizational abilities.
• The ability to work well in a team and independently.
• Previous experience in optical retail.
What We Offer:
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Optical Assistant employer: Bayfields Opticians and Audiologists
Contact Detail:
Bayfields Opticians and Audiologists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayfields Opticians and Audiologists. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their amazing service.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think about how you can make their experience memorable. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well with others in previous roles. Highlighting your ability to collaborate with optometrists, audiologists, and other team members will demonstrate that you're a great fit for the Bayfields culture.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Bayfields site. It shows initiative and gives you a chance to stand out from the crowd. Plus, it’s the best way to ensure your application gets into the right hands!
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eye Care: When writing your application, let your enthusiasm for eye care and eyewear shine through. We want to see that you genuinely care about helping clients find the right solutions for their needs.
Highlight Relevant Experience: Make sure to detail your experience with dispensing lenses and working in optical retail. We’re looking for someone who can hit the ground running, so don’t be shy about showcasing your skills!
Be Personable and Professional: Your written application should reflect the warm and welcoming attitude we expect from our Optical Assistants. Use a friendly tone while maintaining professionalism to show us you’re a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Bayfields!
How to prepare for a job interview at Bayfields Opticians and Audiologists
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products, especially single focus and multi-focal lenses. Familiarise yourself with the latest trends in eyewear and the technology used in the industry. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering great service, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a client, as this will demonstrate your commitment to the Bayfields ethos of 'obsessively great service'.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your experience clearly and confidently. This will help you feel more at ease during the actual interview and allow you to present your best self.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers about the company culture, team dynamics, and the Front of House Development course. This shows that you're engaged and eager to learn more about how you can contribute to the team at Bayfields.