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- Tasks: Provide exceptional customer service and assist clients with optical products.
- Company: Join Bayfields Opticians, a passionate independent business focused on local relationships.
- Benefits: Competitive salary, professional development, and a fun working environment.
- Why this job: Make a real impact in eye care while learning from industry experts.
- Qualifications: Experience in optical retail and strong communication skills required.
- Other info: Enjoy hands-on training and excellent career growth opportunities.
The predicted salary is between 25708 - 26644 £ per year.
Optical Assistant
Lytham St Anne\’s, FY8 1RF
Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our amazing team in Lytham St Anne\’s for 5 days / 39.5 hours per week (Monday to Thursday and alternate Friday\’s and Saturday\’s).
When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.
At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering obsessively great service at every step in the Bayfields Welcome, Discover, Delight client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients.
Key Responsibilities:
• Greet customers warmly and provide excellent service.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy and presentable.
• Handle administrative tasks, including processing payments and orders.
What We’re Looking For:
• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organizational abilities.
• The ability to work well in a team and independently.
• Previous experience in optical retail.
What We Offer:
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our Welcome, Discover, Delight client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Optical Assistant employer: Bayfields Opticians and Audiologists
Contact Detail:
Bayfields Opticians and Audiologists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the company before your interview! Research Bayfields Opticians and Audiologists, their values, and what makes them unique. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think about how you can make a great impression. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. They might even share tips that could give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and really want to join the Bayfields family. Don’t miss out on this opportunity!
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion for Eye Care: When writing your application, let us see your enthusiasm for eye care and eyewear. Share any experiences that highlight your interest in the field, as we love to see candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Optical Assistant role. Highlight your relevant experience with dispensing lenses and customer service skills, so we can easily see how you fit into our team.
Be Personable and Professional: In your written application, strike a balance between being friendly and professional. We want to know that you can connect with clients warmly while maintaining a high standard of service, so let your personality shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at Bayfields!
How to prepare for a job interview at Bayfields Opticians and Audiologists
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products, especially single focus and multi-focal lenses. Familiarise yourself with the latest trends in eyewear and the technology used in the industry. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you greeted clients, handled their queries, and ensured they felt valued. This is crucial for the role, so be ready to demonstrate your ability to connect with customers.
✨Practice Teamwork Scenarios
Since you'll be working closely with various team members, think of situations where you've successfully collaborated with others. Be prepared to discuss how you communicate and build relationships within a team, as this will highlight your fit for their collaborative environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, the Front of House Development course, or the specific challenges the team faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
