Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and assist clients with eyewear selection.
- Company: Join Bayfields Opticians, a passionate independent business in Knaresborough.
- Benefits: Competitive salary, professional development, and a fun working environment.
- Why this job: Make a real impact on clients' eye care journeys while developing your skills.
- Qualifications: Experience in optical retail and strong customer service skills required.
- Other info: Enjoy a supportive team atmosphere with opportunities for personal growth.
The predicted salary is between 25708 - 26644 £ per year.
Location: Knaresborough, North Yorkshire
Contract Type: Permanent
Hours: Full time
Salary: £25,708.80 (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our amazing team in Knaresborough, North Yorkshire for 5 days / 40 hours per week (Monday to Saturday 9am 5:30pm). When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do.
We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey.
Key Responsibilities:
- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.
What We’re Looking For:
- Excellent customer service and communication skills.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organizational abilities.
- The ability to work well in a team and independently.
- Previous experience in optical retail.
What We Offer:
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
Optical Assistant in Knaresborough employer: Bayfields Opticians and Audiologists
Contact Detail:
Bayfields Opticians and Audiologists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Knaresborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bayfields Opticians and Audiologists. Understand their values, especially the Welcome, Discover, Delight client journey. This will help you connect with the team and show that you're genuinely interested in being part of their amazing service.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think about how you can make them feel valued. Role-play common scenarios with a friend or family member to boost your confidence in greeting customers and handling queries.
✨Tip Number 3
Show off your experience! Be ready to discuss your previous roles and how they relate to dispensing lenses and assisting customers. Highlight any specific achievements or situations where you went above and beyond to provide excellent service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Optical Assistant in Knaresborough
Some tips for your application 🫡
Show Your Passion for Eye Care: When you're writing your application, let us see your enthusiasm for eye care and eyewear. Share any experiences that highlight your interest in the field, as we love to see candidates who are genuinely excited about what they do!
Tailor Your Application: Make sure to customise your application to fit the Optical Assistant role. Highlight your relevant experience with dispensing lenses and customer service skills, so we can see how you align with our values and the client journey we cherish.
Be Personable and Professional: Remember, we're all about great service! Use a friendly tone in your application while maintaining professionalism. We want to know that you can greet our clients with a smile, even through your words.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Bayfields Opticians and Audiologists!
How to prepare for a job interview at Bayfields Opticians and Audiologists
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products, especially single focus and multi-focal lenses. Familiarise yourself with the latest trends in eyewear and the technology used in the industry. This will not only show your passion for eye care but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you would greet clients warmly and handle their queries effectively, aligning with the Welcome, Discover, Delight client journey.
✨Team Player Vibes
Bayfields values teamwork, so be prepared to talk about how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction. Highlighting your ability to work both independently and as part of a team will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, the Front of House Development course, or how they measure success in the Optical Assistant role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
