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- Tasks: Connect customers with their dream BMW or MINI and tailor their experience.
- Company: Join the flagship BMW and MINI retailer in the UK.
- Benefits: Competitive salary, exclusive car scheme, generous pension, and mental health support.
- Why this job: Make every customer feel special while working with iconic brands.
- Qualifications: 2 years of automotive sales experience and excellent customer service skills.
- Other info: Enjoy a supportive culture with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
BMW Group Park Lane is looking for a Sales Executive. This role is based at Park Lane, London.
As a Sales Executive for the flagship BMW and MINI retailer in the UK, you will ensure every customer feels unique and receives the very best experience by understanding exactly where and how a BMW fits into their life. Your goal is to match customers with the right car and tailor features and add-ons to suit their needs. By providing the absolute best experience you will aim for total customer satisfaction throughout the customer journey.
What awaits you?
- Understand and identify a range of customer needs and preferences, including introducing customer financing options.
- Master the customer journey and consistently exceed expectations by building strong rapport with our valued customers.
- Develop and maintain in-depth product knowledge.
- Deliver superb interpersonal and communication skills.
- Demonstrate excellent and professional presentation skills.
What should you bring along?
- A minimum of 2 years' automotive sales experience, with proven customer service skills, able to meet targets while ensuring a first-class customer experience.
- Tenacity and commitment to realise full potential.
- A dynamic and trustworthy approach.
- Computer literate including knowledge of dealership IT systems.
Your hard work will be rewarded with:
- A competitive package, including guaranteed bonus payments for the first 6 months.
- Access to an exclusive, tax-efficient company car scheme.
- Fixed weekly hours: Monday to Friday 8:30 am – 6 pm (Thursdays until 8 pm), plus alternate Saturdays (9 am – 5 pm with a day off during the week). No Sunday working.
- A generous pension scheme, with up to 16% employer contribution.
- Training courses at a dedicated BMW training centre.
- Dedicated mental health champions and first aiders.
- Preferential rates on various products and services, including high street brands, restaurants, gyms, and BMW/MINI products.
- Life Assurance.
- Employee Assistance Programme supporting your mental and physical wellbeing.
With BMW Group, a career can offer long term opportunities for growth and development locally, nationally and internationally. The BMW Group invests in its employees and boasts a positive and supportive culture and flexible working environment. With prestigious offices based around the UK that provide a great place to work with good people and exciting, engaging and industry leading brands.
At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.
Successful candidates will be required to complete background screening checks and the offer of employment will be subject to results which we consider are satisfactory. Checks will include references, right to work, IT system Compliance Integrity Check (COIN), CV and relevant qualifications. Checks may also include criminal records, adverse financial (credit), directorships, address, internet research and/or driving licence.
Sales Executive employer: Bayerische Motoren Werke Aktiengesellschaft
Contact Detail:
Bayerische Motoren Werke Aktiengesellschaft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Get to know the company inside out! Research BMW Group and their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience aligns with the Sales Executive role. Think about specific examples from your past that demonstrate your customer service skills and ability to meet targets.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BMW Group family.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for cars shine through! Share any personal experiences or stories that highlight your enthusiasm for the automotive industry and how it drives you to provide exceptional customer service.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your automotive sales experience and how you've successfully met targets while ensuring a first-class customer experience.
Be Professional Yet Approachable: While we want to see your personality, remember to maintain a professional tone throughout your application. Use clear language and structure your thoughts well, so we can easily see how you’d fit into our team at BMW Group Park Lane.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bayerische Motoren Werke Aktiengesellschaft
✨Know Your Product Inside Out
As a Sales Executive, you'll need to have in-depth knowledge of BMW and MINI vehicles. Familiarise yourself with the latest models, features, and financing options. This will not only impress your interviewers but also help you answer customer queries effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you've gone above and beyond for customers. Highlight how you built rapport and tailored solutions to meet their needs. This is crucial for demonstrating that you can provide the first-class customer experience they’re looking for.
✨Practice Your Presentation Skills
Since excellent presentation skills are key for this role, practice presenting a car model or feature as if you were in front of a customer. Focus on clarity, enthusiasm, and engaging storytelling to make the experience memorable.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific customer situations. Think about scenarios where you had to overcome objections or resolve complaints. Prepare structured responses that showcase your problem-solving abilities and commitment to customer satisfaction.
