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- Tasks: Lead customer service operations and ensure top-notch satisfaction in our Aftersales Centre.
- Company: Join a leading automotive company in Greater London with a strong reputation.
- Benefits: Enjoy 25 days annual leave, bank holidays, and a structured working schedule.
- Why this job: Make a difference in customer experiences while developing your career in the automotive industry.
- Qualifications: Competent English and Maths skills; experience in vehicle service is a plus.
- Other info: Great opportunity for growth in a dynamic and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive company in Greater London seeks an Assistant Service Manager to oversee customer service operations in their Park Royal Aftersales Centre. The role involves assisting service departments, ensuring high customer satisfaction, and managing financial responsibilities.
Applicants should have a competent level in English and Maths, preferably with experience in the vehicle service industry. The position offers a structured working schedule and benefits including 25 days annual leave plus bank holidays.
Service Operations Lead — Aftersales in London employer: Bayerische Motoren Werke Aktiengesellschaft
Contact Detail:
Bayerische Motoren Werke Aktiengesellschaft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Lead — Aftersales in London
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working in aftersales. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and financial management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! Bring examples of how you've improved customer satisfaction or managed service operations in the past. Real-life stories make you memorable to interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Operations Lead — Aftersales in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the vehicle service industry. We want to see how your skills align with the role of Service Operations Lead — Aftersales, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it concise but impactful, and let your personality come through.
Showcase Your Skills: Since the role involves managing financial responsibilities, be sure to mention any relevant skills or experiences you have in this area. We love seeing candidates who can demonstrate their competence in both English and Maths!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Bayerische Motoren Werke Aktiengesellschaft
✨Know the Company Inside Out
Before your interview, make sure you research the automotive company thoroughly. Understand their values, mission, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Experience
Since the role involves overseeing customer service operations, be ready to discuss your previous experience in the vehicle service industry. Prepare specific examples of how you've improved customer satisfaction or managed financial responsibilities in past roles.
✨Brush Up on Your Maths Skills
Given that the job requires a competent level in Maths, it’s wise to review basic financial concepts and calculations. Be prepared to demonstrate your ability to manage budgets or analyse financial data during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Service Operations Lead role. This shows that you’re not just interested in the job, but also in how you can contribute to their success.
