Finance Collections & Recovery - Placement Year

Finance Collections & Recovery – Placement Year

We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough. We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.

BMW UK, Financial Services, Farnborough – Finance Collections & Recovery – 13 Month Placement (July 2026)

The Finance Collections & Recovery Process Intern role reports to the Process Specialist in the Collections & Recovery Department, within the Operations function of BMW Group Financial Services.

The Collections & Recovery function is a business area with 4 teams; Business Customer Collections, Private Customer Collections, Recovery and Litigation.

The Collections & Recovery department are responsible for optimising customer contact to collect outstanding arrears whilst balancing customer needs against customer outcomes and company brand values.

Demonstrating a passion for process optimisation and continuous improvement, we’re looking for highly organised, self-motivated individual who can demonstrate an ability to apply themselves and excellent attention to detail. This is an excellent opportunity to gain experience of working with all areas of Collections & Recoveries as well as interacting with multiple stakeholders across the BMW Group Financial Services Operations functions.

What awaits you?

This internship would suit someone that\’s keen to get an overall insight of several different functions of a business and enjoys dealing with multiple stakeholders.

Responsibilities

• Support the continued Collections & Recovery process reviews by assisting with the organisation of process review workshops and completion of following up actions, including process mapping.
• Take ownership of & run a cross departmental weekly Change Huddle to create new ideas and initiatives for change.
• Support the management and implementation of the Business Change Enhancements raised by and implemented in Collections & Recovery.
• Work with the Collections & Recovery teams on actions for improvement driven from Quality Assurance results.
• Support in the creation of training material for Collections & Recovery.
• Supporting projects as required, including minute taking for steering committees and management meetings.
• Maintenance of the Collections & Recovery Process Management internal internet pages.
• Any other team tasks as required.

Qualifications

• The applicant should be studying towards a business related degree but is not a pre-requisite
• A genuine passion and interest in the automotive / finance industries.
• Confident user of Microsoft Office products such as Excel, Word, and PowerPoint.
• Good written and verbal communication skills.
• Ability to use your initiative and manage your own projects/workload autonomously.
• A source of innovation and creativity for our business as well as a resource that will challenge our norms. Our goal is to nurture a future leader for the BMW Group.

Why choose us?

• Great Pay – A competitive annual salary of £25,300, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

Apply early as we operate rolling recruitment—applications may close earlier if we receive sufficient interest. The process includes online testing, an assessment centre, and a virtual interview with the hiring manager.

• Returning to studies for at least 6 months after the placement.
• Proof of legal right to work in the UK.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.