BMW Group Financial Services UK is seeking a Collections Advisor based at Summit One Campus. You will optimise customer contact to collect arrears while balancing customer needs with brand values and regulatory requirements.
You will support management in process improvements, identify vulnerability cases, monitor their progression, log and resolve complaints to FCA timescales, and guide customers to sustainable repayment plans.
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Strategic Collections Advisor - FCA Compliant in Farnborough employer: Bayerische Motoren Werke Aktiengesellschaft
At BMW Group in the United Kingdom, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. As a Private Client Underwriter, you will benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, all within a prestigious automotive environment that champions compliance and customer care.
Contact Details:
Bayerische Motoren Werke Aktiengesellschaft Recruitment Team
