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- Tasks: Join us as an Urgent Care Rep, helping patients with registrations and inquiries.
- Company: BayCare is a leading multi-specialty group dedicated to community health in Tampa Bay.
- Benefits: Enjoy health benefits, paid time off, tuition reimbursement, and a supportive team environment.
- Why this job: Be part of a caring team that values your growth and work-life balance.
- Qualifications: High school diploma or equivalent; 6 months in healthcare or customer service required.
- Other info: Full-time role with a rotating schedule, including weekends.
The predicted salary is between 24000 - 36000 £ per year.
BayCare is currently in search of our newest Urgent Care Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay\’s leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
Position Details
- Location: Clearwater, FL (Countryside)
- Status: Full Time (non-exempt)
- Twelve (12) hour shift 8:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday and Sunday (or until the last patient leaves) with two days on, then two days off rotation.
- This will include every other weekend (Weekend Differential may apply)
BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
AND the Chance to be part of an amazing team and a great place to work!
The Urgent Care Rep Is Responsible For
- Responsible for supporting the urgent care operation by obtaining accurate patient and client information
- Completing accurate and timely registrations
- Collecting and posting charges and payments
- Working in multiple systems simultaneously
- Answering patient and client questions
- Distributing information to patients and clients including medical record
- Performing other duties as assigned.
Required
Education:
- High School or Equivalent
Experience
- Required 6 months of healthcare
- Or 6 months of Customer Service
Equal Opportunity Employer Veterans/Disabled #J-18808-Ljbffr
Urgent Care Representative - Countryside employer: BayCare Health System
Contact Detail:
BayCare Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care Representative - Countryside
✨Tip Number 1
Familiarise yourself with the specific services offered by BayCare in the Clearwater area. Understanding their urgent care operations and the types of patients they serve will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your customer service experience, especially in healthcare settings. Be prepared to share specific examples of how you've handled challenging situations or provided exceptional service to patients or clients.
✨Tip Number 3
Network with current or former employees of BayCare. They can provide valuable insights into the company culture and what it takes to succeed as an Urgent Care Representative, which can give you an edge in your application.
✨Tip Number 4
Prepare for potential scenario-based questions that may be asked during the interview. Think about how you would handle various patient interactions or operational challenges, as this role requires quick thinking and adaptability.
We think you need these skills to ace Urgent Care Representative - Countryside
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Urgent Care Representative position at BayCare. Understand the responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare or customer service. Use specific examples that demonstrate your ability to handle patient inquiries and manage registrations effectively.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for providing outstanding customer service. Mention why you want to work at BayCare and how your values align with their mission of community health and well-being.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at BayCare Health System
✨Show Your Passion for Customer Service
As an Urgent Care Representative, your role revolves around providing outstanding customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the community and the importance you place on patient care.
✨Familiarise Yourself with BayCare's Values
Research BayCare's mission and values before the interview. Understanding their focus on health and well-being will help you align your answers with what they prioritise. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as dealing with a difficult patient or managing multiple tasks at once. Practising your responses to these types of questions can help you articulate your problem-solving skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training processes, or opportunities for growth within BayCare. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
