Medical Office Representative
Location: Bardmoor Outpt and Surgery
Facility: BayCare Health System, Bardmoor FP – BMG
Shift: Days | 7:30 AM – 4:30 PM, 8:00 AM – 5:00 PM, or 8:30 AM – 5:30 PM
Schedule: Full-Time | Onsite
Status: Non-Exempt
Weekend Work: None
On Call: No
About BayCare
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
BayCare is Tampa Bay’s leading multi-specialty group with more than 600 providers practicing 45 specialties across over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
Role Overview
As a Medical Office Representative, you will serve as the first point of contact for patients while supporting front-office operations and ensuring a positive, efficient patient experience.
Key Responsibilities
- Managing front desk operations including check-in and check-out
- Scheduling appointments, procedures, and surgeries
- Collecting payments and supporting revenue cycle processes
- Handling patient inquiries and resolving issues professionally
- Entering patient information and maintaining accurate records
- Utilizing computer systems to manage schedules and workflows
- Supporting communication between patients, providers, and care teams
- Performing clerical and administrative duties as assigned
Qualifications
Education
- High School Diploma or equivalent (GED)
Experience
- Six (6) months of experience in one of the following:
- Healthcare setting
- Customer service
What We Offer
- Comprehensive Medical, Dental & Vision Benefits
- Paid Time Off
- Tuition Assistance
- 401(k) Match plus Annual Employer Contribution
- Wellness programs and community perks
- The opportunity to be part of an amazing team and a great place to work
BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
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Medical Office Representative in Morton employer: BayCare Health System
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