Care Coordination Assistant

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

The Care Coordination Assistant Responsibilities Include

• Entering new referrals and updates all existing patient information in corporate IS systems including demographics, insurance, and benefit information.
• Verifying insurance and benefits for all Medicare, Managed Care and Private Fee for Service Plans. Securing authorization for services provided by BayCare HomeCare from the payers.
• Selecting the correct payer codes to provide accurate intake information.
• Understanding medical criteria for securing all required information from the referral source.
• Entering the appropriate financial information including benefits, deductibles, co-pays, coinsurance, out-of-pocket, another related costs into the EMR system.
• Timely requesting and communicating of authorizations to payer and documentation in EMR.
• The Care Coordination Assistant will work under the direction of the Care Transition Coordinator or RN Case Manager to establish and maintain a positive working relationship with patients, payors and other customers.

Position Details

• Location: Sarasota Memorial Hospital – Sarasota, FL – ONSITE
• Status: PRN, As Needed
• Schedule: Days will vary, 8:00 AM – 5:00 PM
• Weekend requirement: occasional
• On Call: No

Education

• Required High School Graduate or Equivalent GED
• Preferred Technical Diploma – Medical Specialization

Experience

• Required 1 year Customer Service
• Required 1 year Insurance Verification
• Required 1 year Medical Related field

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