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- Tasks: Deliver unforgettable maritime experiences while ensuring safety and exceptional customer service.
- Company: Join Bay Island Voyages, a top leisure and tourism company in Cardiff Bay.
- Benefits: Flexible freelance role with opportunities for growth and dynamic work environment.
- Why this job: Be part of a vibrant team creating memorable adventures on the water.
- Qualifications: Must have advanced powerboat certification and strong customer service skills.
- Other info: Ideal for those passionate about tourism and marine operations.
The predicted salary is between 24000 - 36000 £ per year.
Bay Island Voyages is a renowned leisure, travel, and tourism company located in Mermaid Quay, Lower Boardwalk in Cardiff Bay, United Kingdom. The company specializes in offering unique and exciting maritime experiences that capture the vibrant spirit of Cardiff Bay and its surroundings. Known for exceptional customer service and innovative tour offerings, Bay Island Voyages is a preferred choice for both locals and tourists. With a strong dedication to safety and quality, the company ensures passengers enjoy memorable journeys. Joining the team at Bay Island Voyages means becoming a key part of this dynamic and customer-focused organization.
Role Description
This is a flexible freelance, on-site role located in the Greater Cardiff Area. The role requires the candidate to engage in daily activities such as providing exceptional customer service, facilitating tour operations, promoting services to potential customers, and ensuring safety protocols are followed. Collaborative efforts with team members to create memorable guest experiences and maintain high levels of customer satisfaction will be a significant aspect of the role. Administrative responsibilities may also be part of the day-to-day tasks to ensure smooth operations.
Qualifications
- Proficiency in Customer Service and Interpersonal Communication
- Commercially endorsed Advanced Powerboat or higher
- Strong Organizational and Time Management Skills
- Experience or Comfort in Sales, Marketing, and Relationship-Building
- Adaptability and Problem-Solving skills in a fast-paced environment
- Ability to adhere to safety protocols and handle marine environment logistics
- Teamwork and collaborative spirit
- Previous experience in tourism, hospitality, or a related field is advantageous
- Flexibility to work varied shifts, including weekends and holidays
- Proven experience in commercial marine operations
Advanced powerboat skipper in Cardiff employer: Bay Island Voyages
Contact Detail:
Bay Island Voyages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advanced powerboat skipper in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in the maritime and tourism sectors, especially those connected to Bay Island Voyages. Attend local events or join online groups where you can chat with people who might help you get your foot in the door.
✨Tip Number 2
Show off your skills! When you get the chance for an interview or a casual meet-up, be ready to share your experiences in customer service and marine operations. Use specific examples that highlight how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Bay Island Voyages through our website and express your interest. A friendly email or message can go a long way in making you stand out.
✨Tip Number 4
Stay flexible and positive! The tourism industry can be unpredictable, so being adaptable is key. Show that you’re ready to take on varied shifts and tackle challenges head-on, which will make you a valuable addition to the team.
We think you need these skills to ace Advanced powerboat skipper in Cardiff
Some tips for your application 🫡
Show Your Passion for the Sea: When writing your application, let your love for maritime experiences shine through. Share any personal stories or experiences that highlight your connection to the water and how it fuels your desire to work with us at Bay Island Voyages.
Highlight Customer Service Skills: Since we pride ourselves on exceptional customer service, make sure to showcase your interpersonal communication skills. Give examples of how you've gone above and beyond for customers in previous roles, as this will resonate with our values.
Be Organised and Clear: Keep your application neat and structured. Use clear headings and bullet points where necessary to make it easy for us to read. A well-organised application reflects your strong organisational skills, which are crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s the best way to ensure your application gets into the right hands!
How to prepare for a job interview at Bay Island Voyages
✨Know Your Maritime Stuff
Make sure you brush up on your knowledge of advanced powerboat operations and safety protocols. Be ready to discuss your experience with different types of vessels and any relevant certifications you hold. This shows you're not just a skipper, but a knowledgeable one!
✨Customer Service is Key
Since Bay Island Voyages prides itself on exceptional customer service, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where your interpersonal skills made a difference, and be ready to share those stories.
✨Show Your Team Spirit
This role involves collaboration, so highlight your teamwork experiences. Share instances where you worked effectively with others to create memorable experiences or solve problems. It’s all about showing that you can contribute positively to the team dynamic.
✨Flexibility is Your Friend
Be prepared to discuss your availability and willingness to work varied shifts, including weekends and holidays. Emphasising your adaptability and readiness to jump in when needed will demonstrate that you’re a reliable candidate who can handle the fast-paced environment.
