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- Tasks: Support individuals facing mental health and addiction challenges through direct care and case management.
- Company: Bay Cove Human Services is dedicated to helping people overcome personal challenges with compassion and support.
- Benefits: Enjoy a full-time role with mileage compensation and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while working in a supportive, diverse environment.
- Qualifications: BA preferred or two years of relevant experience; valid driver's license required.
- Other info: Flexible hours may include evenings and weekends; no visa sponsorship available.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Outreach worker role at Bay Cove Human Services
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Join to apply for the Outreach worker role at Bay Cove Human Services
Mission Statement:
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Department: Mental Health Community
Reports To: ATARP Clinical Manager
Mission Statement:
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Job Summary:
The ATARP program serves adults with co-occurring mental health and addictions disorders using a \”housing first\” approach. The Outreach Worker will be responsible for direct service, case management and required paperwork for program participants.
This is a non-exempt position.
Supervisory Responsibilities:
None
Essential Functions of Position:
- Develop meaningful, professional relationships with assigned caseload using recovery principles, trauma informed practice and Motivational Interviewing techniques.
- Provide direct support, care coordination, and case management for assigned individuals including assistance with housing, relapse prevention plans, activities that promote recovery, appointments, and other community living supports.
- Assist individuals in apartment set-up and maintenance, including shopping and assistance on move in day.
- Provide on-going support for housed individuals to retain tenancy in good standing and integrate positively into the community.
- Complete documentation pertaining to the electronic health record, including housing applications, service notes, outcome measures, and other documentation assigned in a timely manner.
- Provide crisis assessment, prevention, and needed intervention when appropriate.
- Provide advocacy and maintain effective communications with liaison services with the appropriate agencies and resources regarding appointments, recommended treatment, engagement, housing, substance use, etc.
- Maintain healthy landlord relationships, assist individuals report maintenance issues, and work with landlords to resolve DMH Licensing Deficiencies.
- Complete other duties and projects as assigned by the supervisor.
Qualifications:
- BA preferred (degree requirement can be waived with an additional year of experience).
- Two years direct care experience providing services to adults with co-occurring mental health and/or substance abuse concerns
- Valid driver\’s license, use of personal vehicle required for job tasks (with mileage compensation)
- Proficiency in word processing and other computer functions.
- Demonstrated professional communication and organizational skills.
- Flexibility to work some evenings and weekends on an as needed basis.
Personal Characteristics:
- Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
- Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
- Ability to function under pressure in a fast-paced human service environment.
- Ability to be flexible, open and responsive to ongoing industry changes.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Hospitals and Health Care, Mental Health Care, and Non-profit Organizations
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Outreach worker employer: Bay Cove Human Services
Contact Detail:
Bay Cove Human Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach worker
✨Tip Number 1
Familiarise yourself with the 'housing first' approach that Bay Cove uses in their ATARP program. Understanding this model will help you demonstrate your alignment with their mission during any discussions or interviews.
✨Tip Number 2
Network with professionals in the mental health and substance use fields. Attend local events or join online forums to connect with others who work in similar roles, as they may provide insights or even referrals for the Outreach Worker position.
✨Tip Number 3
Prepare to discuss your experience with case management and direct care. Be ready to share specific examples of how you've supported individuals facing challenges similar to those served by Bay Cove, showcasing your skills in recovery principles and trauma-informed practice.
✨Tip Number 4
Research Bay Cove Human Services thoroughly, including their values and recent initiatives. This knowledge will not only help you tailor your conversations but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Outreach worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Outreach Worker position. Understand the essential functions and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any direct care experience you have, especially with adults facing mental health or substance use challenges. Use specific examples to demonstrate your skills in case management and support.
Showcase Your Skills: Mention your proficiency in communication and organisational skills, as well as your ability to work collaboratively with diverse populations. Highlight any experience with trauma-informed practices or Motivational Interviewing techniques.
Personalise Your Application: Make your application stand out by personalising your cover letter. Address why you are passionate about the mission of Bay Cove Human Services and how your values align with their commitment to helping individuals overcome challenges.
How to prepare for a job interview at Bay Cove Human Services
✨Understand the Mission
Familiarise yourself with Bay Cove Human Services' mission to partner with individuals facing challenges. Be prepared to discuss how your values align with their commitment to compassionate service and support.
✨Showcase Your Experience
Highlight your direct care experience, especially with adults facing mental health and substance use issues. Prepare specific examples of how you've successfully supported individuals in similar situations.
✨Demonstrate Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and consider how you can demonstrate your ability to work collaboratively with diverse populations during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle crisis situations. Think of past experiences where you successfully managed challenging scenarios and be ready to share those stories.
