Integrated Team Director

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

PLEASE NOTE: LICSW, LMHC, or other behavioral health category which qualifies as Licensed Practitioner of the Healing Arts required. The ACCS Integrated Team Director establishes, administers, and directs the ACCS Integrated Team which provides individualized community based clinical and recovery oriented services to adults with mental health challenges. The ACCS Integrated Team Director ensures that services are fully aligned and integrated with other community based systems and are designed to assure early and sustained engagement and clinical accountability. The Integrated Team Director contributes to Bay Cove’s mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life. This is an exempt position.

Supervisory Responsibilities:

• Assistant Integrated Team Director
• Administrative Coordinator
• Housing Coordinator
• Substance Abuse Counselor
• Registered Nurse
• Peer Staff

At the discretion of the ACCS Assistant Director.

Essential Functions of the Position:

• Facilitate the day-to-day clinical operations of the ACCS Integrated Team including leading regular staff meetings; ensuring appropriate staff coverage for day and evening, weekend, and holiday shifts, and on-call hours; continuously evaluating the status of Persons served on the team and directing the planning and coordinating of appropriate treatment activities to ensure immediate attention to their changing needs.
• Provide guidance, feedback, and training to ACCS Integrated team members to ensure the knowledgeable incorporation of evidence based practices and philosophies into engagement strategies, treatment planning and the selection of interventions based on each Person’s assessed readiness and expressed interest in order to support long-term recovery.
• Direct and coordinate the intake process and treatment, rehabilitation, and support services of the program; schedule the intake interview; develop and coordinate the initial assessment and any initial treatment planning needed to address identified critical needs; assign the most appropriate staff to the Engagement Team; and provide clinical supervision over the development of the comprehensive assessment and the treatment plan for each Person.
• Oversee the provision and documentation of treatment and rehabilitation services to all Persons served by the team and ensure these services are delivered in a courteous, helpful, and respectful manner.
• Supervise record management ensuring maintenance of the Person’s record in compliance with agency policies, Medicaid, and other third party payment requirements; train staff on record requirements; regularly review assessments, treatment plans, and service notes written by staff; and supervise individual staff for records mastery.
• Ensure that agency and regulatory standards are met and maintained, including agency QA audits, CARF, DMH licensing, Executive Order 509, and MAP reviews.
• Participate in staff and intern recruitment, interviewing, hiring, orientation, work assignments, supervision, and performance evaluation in accordance with program and agency policy.
• Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.
• Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.
• Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.
• Contribute to the overall functioning of the Integrated Team by sharing in the administrative responsibilities and on-call coverage on a rotating basis as assigned.
• Perform other duties as assigned by supervisor.

Requirements for the Position:

• Master’s degree in social work, psychology, counseling or related field required.
• LICSW, LMHC, or other behavioral health category which qualifies as Licensed Practitioner of the Healing Arts required.
• At least five years of experience providing services to adults with mental health challenges.
• At least three years of supervisory and management experience.
• Demonstrated expertise in team building and facilitating group processes.
• Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
• Flexibility to work evenings and weekends on an as needed basis.
• Professional writing and verbal communications skills.
• High degree of personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Department of Public Health certification in medication administration required within 3 months of hire.
• CPR and First Aid certification required within 3 months of hire.
• Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.
• Use of personal cellular telephone for work communication.
• Valid driver's license preferred.
• Bilingual candidates are encouraged to apply. Language incentive pay is offered for candidates with fluency in certain essential languages.

Mission Traits:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholders/partners.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply. Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.