Employee Relations Specialist

Employee Relations Specialist

Boston Full-Time 79200 - 110400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support leaders in building effective teams and resolving employee relations issues.
  • Company: Bay Cove Human Services helps individuals overcome challenges and realise their potential across Greater Boston.
  • Benefits: Enjoy a full-time role with opportunities for professional growth and a supportive work environment.
  • Why this job: Make a real impact by improving workplace relationships and contributing to a meaningful mission.
  • Qualifications: Bachelor's degree preferred; 8 years of experience in employee relations required.
  • Other info: Equal Opportunity Employer; no visa sponsorship available.

The predicted salary is between 79200 - 110400 £ per year.

Join to apply for the Employee Relations Specialist role at Bay Cove Human Services

Join to apply for the Employee Relations Specialist role at Bay Cove Human Services

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

The Employee Relations Specialist position acts as a strategic partner to the leaders in our programs to help them lead and build effective teams that contribute to our mission. The position develops partnerships within the HR function to deliver value-added service to management and employees that reflect the strategic objectives of the organization.

This is an exempt position.

Essential Functions of the Position:

  • Manages and resolves a high volume of complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Meets regularly with the program VPs and their teams.
  • Providing HR guidance to ensure a positive outcome
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with outside legal counsel as needed/required.
  • Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on program restructures, workforce planning and succession planning.
  • Identifies training needs for programs and individual executive coaching needs.
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

Job Requirements:

  • Bachelor’s degree preferred with a minimum of 8 years of experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent emotional intelligence skills
  • Strong influence skills and the ability to thoughtfully navigate difficult situations
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Google Suite or related software.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Human Resources

  • Industries

    Hospitals and Health Care, Mental Health Care, and Non-profit Organizations

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Employee Relations Specialist employer: Bay Cove Human Services

Bay Cove Human Services is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong commitment to personal and professional growth, the company offers comprehensive training programs and opportunities for career advancement, all while making a meaningful impact in the lives of individuals facing various challenges in Greater Boston and Southeastern Massachusetts. Join us to be part of a compassionate team that values collaboration, diversity, and the well-being of both employees and the communities we serve.
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Contact Detail:

Bay Cove Human Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Relations Specialist

✨Tip Number 1

Familiarise yourself with Bay Cove Human Services' mission and values. Understanding their commitment to supporting individuals facing various challenges will help you align your responses during interviews, showcasing how your experience can contribute to their goals.

✨Tip Number 2

Network with current or former employees of Bay Cove Human Services. Engaging with them can provide valuable insights into the company culture and the specific challenges they face in employee relations, which you can address in your discussions.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your ability to handle complex employee relations issues. Highlighting your problem-solving skills and emotional intelligence will resonate well with the hiring team.

✨Tip Number 4

Stay updated on current employment laws and HR best practices. Being knowledgeable about legal requirements and trends in employee relations will not only boost your confidence but also show your commitment to professional development in the field.

We think you need these skills to ace Employee Relations Specialist

Employee Relations Management
Conflict Resolution
Investigative Skills
Legal Compliance Knowledge
Performance Management
Interpersonal Skills
Emotional Intelligence
Analytical Skills
Problem-Solving Skills
Organisational Skills
Time Management
Coaching and Mentoring
HR Policy Interpretation
Workforce Planning
Training Needs Analysis

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Employee Relations Specialist position. Tailor your application to highlight relevant experience and skills that align with the job description.

Craft a Compelling CV: Your CV should clearly outline your experience in employee relations, HR practices, and any relevant qualifications. Use bullet points to make it easy to read and ensure you include specific examples of how you've resolved complex employee issues in the past.

Write a Strong Cover Letter: In your cover letter, express your passion for the mission of Bay Cove Human Services. Highlight your interpersonal skills and ability to navigate difficult situations, as these are crucial for the role. Make sure to connect your previous experiences to the essential functions listed in the job description.

Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is accurate and up-to-date. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Bay Cove Human Services

✨Understand the Role

Make sure you have a solid grasp of what an Employee Relations Specialist does. Familiarise yourself with the key responsibilities outlined in the job description, such as managing complex employee relations issues and providing HR guidance.

✨Showcase Your Experience

Prepare to discuss your past experiences in resolving employee relations issues. Be ready to provide specific examples that demonstrate your problem-solving skills and your ability to navigate difficult situations effectively.

✨Know the Legal Landscape

Brush up on relevant employment laws and regulations. Being able to discuss how you ensure compliance and reduce legal risks will show that you are well-prepared for the role and understand the importance of legal considerations in HR.

✨Demonstrate Emotional Intelligence

Highlight your interpersonal skills and emotional intelligence during the interview. Share examples of how you've built relationships and improved morale in previous roles, as this is crucial for fostering a positive work environment.

Employee Relations Specialist
Bay Cove Human Services
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