Director, HR Business Partners

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Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Position Summary:
The Director of HR Business Partners is a key member of the HR leadership team, responsible for driving strategic HR partnership, fostering a positive employee experience, and ensuring compliance with leave and employment laws. This role provides leadership and oversight to a team of HR Business Partners, manages employee relations programs and practices, and oversees leave of absence administration. The ideal candidate brings deep HR expertise, a strong compliance mindset, and the ability to build trust and credibility with employees and leaders at all levels. This role is also responsible for aligning human resources strategies with business objectives and driving talent development.
Key Responsibilities:

• Lead and manage a team of HR Business Partners supporting various departments or business units.
• Partner closely with executive leadership to understand business strategies and translate them into aligned people strategies.
• Provide coaching and guidance to HRBPs and senior leaders on complex organizational, employee, and talent matters.
• Ensure consistent execution of HR programs including performance management, talent planning, and organizational development.
• Oversee organizational design efforts to ensure structure, roles, and processes are optimized for efficiency and growth.
• Collaborate with across the HR team (e.g., Talent Acquisition, HR Operations, HR Systems, and Benefits) to deliver integrated HR solutions.
• Analyze workforce data and trends to inform strategic decisions and proactively address issues.
• Maintain compliance with all employment laws and regulations; mitigate risk through proactive policies and practices.
• Oversee the development and implementation of employee relations policies, procedures, and training.
• Provide guidance and oversight for investigations, disciplinary actions, and conflict resolution.
• Ensure fair and consistent handling of employee concerns, grievances, and performance matters.
• Manage the leave administration function, ensuring compliance with all relevant federal, state, and local leave regulations (e.g., FMLA, ADA, state-specific leaves).
• Lead the team responsible for coordinating and tracking all types of leaves (medical, parental, military, etc.).
• Collaborate with Payroll, Benefits, and Legal to streamline leave processes and resolve complex cases.
• Continuously evaluate and improve leave administration policies, procedures, and systems.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive HR experience, including 3–5 years in a leadership role managing HRBPs or business-facing HR teams.
• Experience in a non-profit and/or high volume environment preferred
• Proven success in partnering with senior leaders to drive business and HR outcomes.
• Strong knowledge of employment law, HR best practices, and organizational development.
• Excellent strategic thinking, problem-solving, and communication skills.
• Ability to lead and influence in a matrixed and dynamic environment.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care, Mental Health Care, and Non-profit Organizations

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