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- Tasks: Assist in managing a supportive living environment for adults with mental health challenges.
- Company: Bay Cove Human Services helps individuals overcome personal challenges and achieve their potential.
- Benefits: Enjoy a full-time role with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives while working in a compassionate, inclusive environment.
- Qualifications: Bachelor's degree preferred; experience with mental health issues required.
- Other info: Bilingual candidates are encouraged to apply, with pay differentials for language skills.
The predicted salary is between 36000 - 60000 £ per year.
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Mission Statement: Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Shift Schedule Tuesday-Saturday 3pm-11pm
Job Summary:
As a member of the multidisciplinary ACCS Integrated Team, the Assistant Program Manager assists the Program Manager in providing for the day to day administration of a group living environment or a supported independent environment for adults challenged with mental health issues. The Assistant Program Manager provides direct intervention with Persons as well as providing modeling to the Engagement Partners regarding the implementation of interventions. In the absence of the regularly assigned program manager, the Assistant Program Manager will be responsible for providing program leadership. The Assistant Program Manager contributes to Bay Cove’s mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life.
This is a non-exempt position.
Supervisory Responsibilities:
At the discretion of the ACCS Program Manager
Essential Functions of the Position:
- Assists the Program Manager in guiding program culture by demonstrating leadership in how overall engagement with Persons occurs by knowledgeably incorporating the practices and philosophies of evidence based practices such as Stages of Change, Motivational Interviewing, Harm Reduction, Seeking Safety, Trauma Recovery and Empowerment Model (TREM) into program culture.
- Utilizes recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals
- Participate on the Engagement Team of assigned persons as directed by the ACCS Clinical Supervisor
- Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.
- Provides skilled shift coverage and supervision of staff, including weekends and awake overnights, as scheduled by the supervisor.
- Contribute to the overall functioning of the Integrated Team by sharing in the administrative responsibilities as assigned.
- Oversees staff scheduling in the absence of the Program Manager. Including coordinating relief coverage for the program. Maintains of a pool of qualified relief staff. Orients and trains relief staff.
- Provides oversight for all financial and budgetary procedures including petty cash, client finances, and payroll in the absence of the Program Manager.
- Serves as the medication officer for the program, providing oversight of the Medication Administration Program (MAP) and periodic medication administration.
- Maintains accurate programmatic documentation such as fire drills, emergency reports, transportation sheets, daily logs, progress notes, teaching programs, and any other documentation as assigned by the Program Manager.
- Performs other household maintenance and cleaning tasks which have been designated as shift responsibilities and as assigned by the Program manager.
- Collaborates with Program Manager to identify staff performance issues, formulate corrective action plans, train/coach staff, and regularly reassess staff performance.
Requirements for the Position:
- A Bachelor’s Degree in Psychology, Social Work, or a related area preferred; High School diploma or GED required.
- At least one year of experience working with individuals diagnosed with severe mental health issues required.
- Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
- Professional writing and verbal communications skills.
- High degree of personal organization, attention to detail, and time management skills.
- Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
- Department of Public Health certification in medication administration required within 3 months of hire.
- CPR and First Aid certification required within 3 months of hire.
- Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed.
- Use of personal cellular telephone for work communication.
- Valid driver\’s license
- Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.
Mission Traits:
- Utilizes a flexible and responsible work style that meets evolving needs of the agency.
- Works with integrity and respects the dignity and value of all individuals.
- Exhibits mission through job knowledge, pride in work role, and advocacy.
- Promotes diversity and inclusion of all individuals.
- Works in a collaborative, compassionate manner with stakeholder/ partners
#baycoveaccs
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Project Management and Information Technology
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Industries
Hospitals and Health Care, Mental Health Care, and Non-profit Organizations
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Program Supervisor of Individual Supports
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Assistant Program Manager employer: Bay Cove Human Services
Contact Detail:
Bay Cove Human Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Program Manager
✨Tip Number 1
Familiarise yourself with Bay Cove's mission and values. Understanding their commitment to supporting individuals with mental health challenges will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Bay Cove Human Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific evidence-based practices mentioned in the job description, such as Motivational Interviewing and Trauma Recovery. Being able to articulate your understanding and experience with these methods will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to guide and support others will resonate well with the responsibilities of the Assistant Program Manager role.
We think you need these skills to ace Assistant Program Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Program Manager position. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have working with individuals facing mental health challenges. Use specific examples that demonstrate your skills in leadership, communication, and collaboration.
Showcase Your Commitment: Bay Cove Human Services values a strong commitment to supporting individuals with mental health issues. Make sure to express your passion for this mission in your application, highlighting any relevant volunteer work or advocacy efforts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Bay Cove Human Services
✨Understand the Mission
Familiarise yourself with Bay Cove Human Services' mission statement. Be prepared to discuss how your values align with their commitment to helping individuals overcome challenges and achieve personal potential.
✨Showcase Relevant Experience
Highlight your experience working with individuals facing mental health issues. Be ready to provide specific examples of how you've successfully supported clients in achieving their goals or improving their quality of life.
✨Demonstrate Leadership Skills
As an Assistant Program Manager, you'll need to show your ability to lead and support a team. Prepare to discuss your leadership style and how you would handle staff performance issues or training needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle crises. Think about past experiences where you had to make quick decisions or manage challenging situations effectively.
