Assistant Manager

Assistant Manager

Boston Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
B

At a Glance

  • Tasks: Assist in daily operations and programming for a community-based developmental service programme.
  • Company: Bay Cove Human Services is dedicated to providing compassionate support and advocacy for individuals in need.
  • Benefits: Enjoy a full-time schedule with weekends off, plus opportunities for professional development.
  • Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
  • Qualifications: 1-3 years in human services; GED or high school diploma required; college degree can substitute experience.
  • Other info: Must obtain medication administration certification within 6 months; CPR and First Aid certification required.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Join to apply for the Assistant Manager role at Bay Cove Human Services

5 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager role at Bay Cove Human Services

Get AI-powered advice on this job and more exclusive features.

Schedule: Tuesday-Saturday, 9am-5pm, 40 hours.

Department: Developmental Services- Growthways

Program Location:

Schedule/Hours: (40) hours per week to include at least one weekend day and at least (32) hours of direct care.

Reports To: House Manager (Program Director) or their designee

Job Summary: The Assistant Program Director assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program Director contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership. This position is non-exempt.

Supervisory Responsibilities: Models and teaches professional and community behavior. Staff supervision as assigned.

Essential Functions of the Position:

  • Strict adherence to program model including clinical, programmatic, and quality protocols (for example staff meetings, trainings, data collection, community relationships, MAP, regulatory and agency policies as required.) Supports and fills in for the Program Director in the day-to-day running of the home and as assigned.
  • Attend staff meetings and is an active participant. Facilitate staff meetings in the Program Directors absence.
  • Exercises strong clinical judgement in observing, supporting, resourcing and communicating on behalf of the program and individuals.
  • Assists in the development and progress reporting for the individuals’ I.S.P.’s.
  • Models, teaches, and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
  • Assists individuals with menu planning to ensure well balanced meals. Assists with food shopping, budgeting food account and processing all related forms to the Central Office.
  • Assists with documentation and monitoring of client accounts, petty cash accounts, and other accounts as assigned by the Program Director.
  • Develops and implements interesting and challenging opportunities which enhance personal growth and development which may include using the teachable moment. Emphasis should be on creating occasions which increase independence and self-reliance based on an individual’s preferences.
  • Assists individuals to have a variety of opportunities to exercise control and making choices.
  • Is knowledgable of, facilitates, models, and teaches all program safety procedures including crisis assessment, prevention and needed intervention.
  • Assists the Program Director with arranging, attending, and following through on all individuals’ appointments/meetings to include, but not be limited to: medical, dental, haircuts, day programs, other interfacing agencies. Must be able to advocate on behalf of the individuals and ensure all procedures and work flows are completed.
  • Maintains and is a role model for programmatic documentation, such as: daily progress notes, program data, medication, staff communication log, monthly progress notes. As needed: incident reports, I.S.P documentation, and financial documentation.
  • Performs household and property maintenance tasks toward the general upkeep of the residence.
  • Is the Human Rights Officer for the program and ensures that all staff treat the individuals with respect and are sensitive to individual differences with regards to their cultural experiences, religion, sexual orientation and need for privacy.
  • Assists in training new staff in all aspects of residential work.
  • Assists with securing appropriate staffing for the program.
  • Performs other duties and projects as assigned by supervising personnel.

Requirements for the Position:

  • 1-3 years previous work experience in human service setting GED or High School Diploma. College degree may be substituted for 1 year of previous human service experience. These requirements may be waived by the Executive Director.
  • Department of Public Health certification in medication administration is required. *Employees lacking Medication Certification upon hire must become MAP certified within 6-months of date of hire to retain employment*. *Recertification is then required every two years. *
  • CPR & First Aid (SFA) certification is required. * certified within 30 days of date of hire*.
  • Safety Care is required at some programs. * must become certified within 90 days of date of hire.
  • Current Drivers License, a clean driving record, and one year driving experience.
  • Adequate Reading, Writing, Communication, & Computer literacy to perform agency functions.
  • Physical capability to perform necessary lifts or restraints
  • Use of personal cell phone and/or vehicle (each program has an assigned program vehicle; use of personal vehicle is limited).

Mission Traits:

  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder/partners.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Hospitals and Health Care, Mental Health Care, and Non-profit Organizations

Referrals increase your chances of interviewing at Bay Cove Human Services by 2x

Sign in to set job alerts for “Assistant Manager” roles.

Assistant Manager – Front Office Encore Boston Harbor

Providence, RI $34,000.00-$36,000.00 1 day ago

Hospitality Hotel Leader – Assistant General Manager – Courtyard, Littleton, MA

Lowell, MA $55,000.00-$60,000.00 2 weeks ago

North Andover, MA $15.00-$19.00 4 days ago

Hospitality Hotel Leader – Assistant General Manager – Courtyard, Littleton, MA

Nashua, NH $55,000.00-$60,000.00 2 weeks ago

Assistant Manager – Front Office Encore Boston Harbor

Marlboro, MA $60,000.00-$70,000.00 1 week ago

Hospitality Hotel Leader – Assistant General Manager – Courtyard, Littleton, MA

Ayer, MA $55,000.00-$60,000.00 2 weeks ago

Hospitality Hotel Leader – Assistant General Manager – Courtyard, Littleton, MA

Hudson, MA $55,000.00-$60,000.00 2 weeks ago

Assistant Store Manager, Boston (AUGUST 2025)

Assistant Store Manager – Burlington Mall

Boston, MA $71,550.00-$119,250.00 2 weeks ago

Burlington, MA $65,520.00-$80,080.00 4 weeks ago

United States $41,600.00-$41,600.00 10 hours ago

Burlington, MA $65,520.00-$80,080.00 1 week ago

Boston, MA $75,000.00-$85,000.00 6 days ago

Boston, MA $90,000.00-$95,000.00 5 days ago

Providence County, RI $70,000.00-$90,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Assistant Manager employer: Bay Cove Human Services

Bay Cove Human Services is an exceptional employer that prioritises compassionate care and professional development within a supportive work culture. Located in a vibrant community, employees benefit from a collaborative environment that fosters personal growth, ongoing training, and the opportunity to make a meaningful impact in the lives of individuals with developmental disabilities. With a commitment to diversity and inclusion, Bay Cove offers a fulfilling career path for those dedicated to advocacy and service.
B

Contact Detail:

Bay Cove Human Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Bay Cove Human Services' mission and values. Understanding their commitment to compassionate service will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Bay Cove Human Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your leadership and advocacy skills. Highlight situations where you've modelled professional behaviour or supported individuals in a developmental service setting.

✨Tip Number 4

Stay updated on best practices in developmental services and human rights advocacy. Being knowledgeable about current trends and regulations will not only impress your interviewers but also show your commitment to continuous learning in this field.

We think you need these skills to ace Assistant Manager

Leadership Skills
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Organisational Skills
Time Management
Knowledge of Developmental Services
Clinical Judgement
Staff Supervision
Advocacy Skills
Crisis Management
Documentation Skills
Training and Development
Budgeting and Financial Management
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Assistant Manager position at Bay Cove Human Services. Tailor your application to highlight relevant experience and skills that align with the job description.

Craft a Compelling CV: Your CV should clearly outline your previous experience in human services, focusing on roles that demonstrate your leadership, advocacy, and compassion. Use bullet points for clarity and ensure it is well-structured and easy to read.

Write a Strong Cover Letter: In your cover letter, express your passion for the role and the mission of Bay Cove Human Services. Provide specific examples of how your past experiences have prepared you for this position, particularly in areas like staff supervision and client advocacy.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.

How to prepare for a job interview at Bay Cove Human Services

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of the Assistant Manager role. Be prepared to discuss how your previous experience aligns with the essential functions listed, such as staff supervision and programme administration.

✨Showcase Your Compassion

Since this role involves providing effective and compassionate services, be ready to share examples from your past experiences where you've demonstrated empathy and support for individuals in a similar setting.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your clinical judgement and decision-making skills. Think of situations where you had to advocate for someone or handle a crisis, and be ready to explain your thought process.

✨Highlight Your Teamwork Skills

Collaboration is key in this role. Prepare to discuss how you've worked effectively within a team, facilitated meetings, or trained new staff members. Emphasise your ability to promote diversity and inclusion in your previous roles.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>