At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food service and customer satisfaction.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on growth and inclusivity.
- Benefits: Enjoy competitive pay, free meals, 28 days holiday, and bespoke training opportunities.
- Other info: Embrace a supportive environment that values diversity and encourages personal development.
- Why this job: Be part of a food revolution and create unforgettable experiences for customers.
- Qualifications: Passion for food service, strong leadership skills, and excellent communication abilities.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking an experienced and motivated Catering Supervisor to join our contract catering team. This is an excellent opportunity for an individual who is passionate about food service, customer satisfaction, and leading a team in a fast-paced environment. As Catering Supervisor, you will support the day-to-day operation of the catering service, ensuring high standards of food quality, hygiene, customer service, and operational efficiency are maintained at all times.
Key Responsibilities:
- Supervise and support catering staff during daily service.
- Ensure excellent customer service standards are consistently delivered.
- Assist with food preparation, presentation, and service.
- Monitor food safety, hygiene, and health & safety procedures.
- Manage stock levels, ordering, and inventory control.
- Support staff training, development, and performance management.
- Ensure compliance with company policies and client requirements.
- Handle customer feedback and resolve issues professionally.
- Assist with cash handling and daily reporting where required.
- Help achieve financial targets and minimise waste.
Requirements:
- Previous experience commensurate with role.
- Have a contagious passion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation and influencing skills.
- Excellent organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. Our drive and belief in our people means that we always strive to supercharge our teams' careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Front of House Catering Restaurant Supervisor in York employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and inclusive work environment. With generous benefits such as 28 days of holiday, enhanced maternity leave, and bespoke training opportunities, employees are encouraged to grow and thrive in their roles. Located in a vibrant setting, this role not only promises a fulfilling career in hospitality but also fosters a culture of collaboration and continuous improvement, making it an ideal place for those passionate about delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Catering Restaurant Supervisor in York
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or how they handle feedback. This shows that you’re engaged and serious about making a positive impact in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Front of House Catering Restaurant Supervisor in York
Some tips for your application 🫡
Show Your Passion for Food Service:When writing your application, let your love for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional dining experiences.
Highlight Your Supervisory Skills:Make sure to mention any previous experience you have in supervising teams. We’re looking for someone who can lead and inspire others, so share examples of how you've supported and developed your team in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that reflects your attention to detail, just like we expect in our service!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and mission. BaxterStorey is all about exceptional service and creating memorable experiences, so be ready to discuss how your passion for food and customer service aligns with their vision.
✨Showcase Your Leadership Skills
As a Catering Supervisor, you’ll need to lead a team effectively. Prepare examples of how you’ve successfully supervised staff in the past, handled challenges, and fostered a positive work environment. Highlight your ability to train and develop others.
✨Customer Service is Key
Be ready to talk about your approach to customer service. BaxterStorey values positive relationships with clients and guests, so share specific instances where you’ve gone above and beyond to ensure customer satisfaction or resolved issues professionally.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their training programmes, team dynamics, or how they measure success in the catering service. It’s a great way to demonstrate your enthusiasm!
