At a Glance
- Tasks: Supervise and train a dynamic team while ensuring exceptional customer service.
- Company: Join BaxterStorey, a leader in hospitality excellence with a vibrant culture.
- Benefits: Earn £13.50 per hour, enjoy free meals, and access discounts on various services.
- Other info: Embrace growth in a supportive environment that values diversity and inclusion.
- Why this job: Be part of a food revolution and create unforgettable guest experiences every day.
- Qualifications: Previous hospitality experience and a passion for food and customer service.
The predicted salary is between 28000 - 28000 € per year.
Location: Wood Green
Salary: £13.50 per hour
35 hours per week
28 Days holiday inclusive of bank holidays. Birthday additional holiday. 24 week’s enhanced maternity leave. Secondary career leave. Wedding/commitment day leave. Free meals on shift. Pension and life insurance. Discounts available from Perkbox app, from high street shops to holidays & cinema. Access to employee assistance programme. Cycle to work scheme.
Every interaction is an opportunity to create a lasting impression, and we’re looking for individuals who strive to exceed expectations at every turn. Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. If you are someone who thrives on delivering extraordinary experiences, loves to create a harmonious and collaborative atmosphere, we would love to hear from you!
Job Description
- Supervision and Training: Recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
- Quality Control: Monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management: Coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
- Customer Service: Foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications
- Previous experience within the hospitality industry
- Have a contagious passion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation skills.
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Cafe Supervisor - Monday to Friday in Wood Green employer: BaxterStorey
BaxterStorey is an exceptional employer located in Wood Green, offering a vibrant work culture that prioritises employee growth and well-being. With competitive pay, generous holiday allowances, and a commitment to training and development, we empower our team members to thrive in their hospitality careers while enjoying a supportive and inclusive environment. Join us to be part of a company that values creativity, collaboration, and a passion for delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor - Monday to Friday in Wood Green
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into cafes and chat with staff. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and customer service shine through. Share stories about your experiences and how you've gone above and beyond to create memorable moments for guests.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just sit back. Reach out directly to the hiring manager or team. A friendly email expressing your enthusiasm can set you apart from the crowd.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you handle challenges and adapt to new situations during interviews. Show them you're solution-oriented and ready to tackle anything that comes your way!
We think you need these skills to ace Cafe Supervisor - Monday to Friday in Wood Green
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion for food and customer service. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences.
Tailor Your Application:Make sure to customise your application to fit the Cafe Supervisor role. Highlight relevant skills like supervision, training, and quality control. We appreciate when candidates take the time to align their experiences with what we’re looking for!
Be Clear and Concise:Keep your written application clear and to the point. Use effective communication to convey your thoughts without unnecessary fluff. We value attention to detail, so make sure your application is well-organised and free of errors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and eager to join our team!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you’re familiar with BaxterStorey’s values and mission. Understand what they mean by 'hospitality excellence' and think about how your experience aligns with their focus on exceptional guest experiences.
✨Showcase Your Leadership Skills
As a Cafe Supervisor, you'll be supervising and training staff. Be ready to share specific examples of how you've successfully led a team in the past. Highlight your ability to set clear expectations and provide constructive feedback.
✨Demonstrate Customer Service Passion
BaxterStorey is all about creating unforgettable moments for guests. Prepare to discuss your approach to customer service and how you handle challenges. Think of a time when you went above and beyond for a customer and be ready to share that story.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes or how they support employee growth. This shows your genuine interest in the role and the company culture.
